Operations Management
2,820 open positions
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Gerente de Operaciones de Servicio Técnico Equipos Médicos EngraneCuajimalpa de Morelos, Ciudad de México 18d Leading the national technical service operations area, ensuring contract compliance, profitability, and team development for medical equipment installation and maintenance.
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Supervisor de Retenciones Bilinge Tiempo Completo NachMonterrey, Nuevo León MXN 210k18d Supervise team performance and productivity, ensure operational targets are met, manage special cases, and monitor customer service quality for a telemarketing call center.
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Supervisor de Call Center Cobranza telefónica MUEBLERIAS VALDEZ BALUARTECuliacán, Sinaloa 18d Supervise the performance of the telephone collection team, monitor calls and service quality, and manage KPIs.
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Supervisores de Crédito y cobranza. Cuautitlán Izcalli Provident S.ACuautitlán Izcalli, Estado de México MXN 155k–MXN 186k18d Supervise and coordinate a team of commissioned promoters in the field to achieve sales and collection objectives.
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Jefe de Atención Personalizada San Jose del Cabo MegacableLos Cabos, Baja California Sur MXN 263k18d Supervise and ensure the proper functioning of the Personalized Attention area, providing warm and timely service to clients while coordinating and following up with the team.
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Manager, Operations BI/PCS/Surety Marsh McLennanRichmond, VA, US $65k18d Lead organizational success by overseeing the Business Process Team and driving strategic initiatives to enhance efficiency and effectiveness.
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Customer Service Team Leader Fresenius Medical CareNew South Wales 18d Lead, support, and develop the Customer Service team to ensure high-quality service delivery across orders, enquiries, and issue resolution.
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Coordinator Customer Experience Operations Georges River CouncilHurstville, New South Wales $123k–$143k18d Lead a customer-focused team to deliver exceptional service across all Council contact channels and service locations.
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Customer Support Manager ( Non-IT BPO)↗ Ada Tech Solutions Pvt LtdMH, IN ₹360k–₹480k18d Manage customer support operations, lead a team of customer service professionals, and ensure operational efficiency in a BPO setting.
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Leitung Technischer Kundendienst & Serviceprozesse (m/w/d) engineering people GmbH BerlinZeven, NIEDERSACHSEN 18d Leading and optimizing technical customer service and service processes for fleet management and automotive partners.
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IP US Patent Manager CooleyWashington DC, US $130k–$195k18d Provide leadership, mentorship, and operational oversight for the US Filing Specialist (USFS) team, managing caseloads, client assignments, and workflow efficiency to support patent practitioners.
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Policy Quality and Enforcement Team Lead- Thailand↗ TikTokBangkok, Bangkok City, Thailand 18d Lead a quality team to drive operational efficiency and quality excellence across multiple content workflows, aligning stakeholders and mitigating risks.
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Manager II, Customer Support PinterestNew York $141k–$248k18d Lead US- and EMEA-based Support Specialists serving priority advertisers and users, owning team goals, operational metrics, and complex escalations.
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Customer Support Coordinator CabifyBuenos Aires 18d Leading a team of CX analysts and acting as the main liaison with the Contact Center to ensure SLAs and quality standards are met for passengers, drivers, and corporate clients.
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Customer Experience Team Lead AbbVieAustin, TX, us 18d Lead a customer service team, manage staff training and performance, and provide secondary support for escalated customer inquiries.
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Claims Transformation & Operations Specialist ChubbAuckland, North Island 18d Deliver operational excellence, process optimisation, and transformation delivery for the New Zealand Claims team to improve productivity, consistency, and alignment with ANZ priorities.
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Responsable Après-vente France Moto F/H ExolysAix en Provence Sud-Ouest, Aix-en-Provence 18d Manage and optimize technical after-sales activities, ensuring support quality, adherence to manufacturer procedures, and customer/dealer satisfaction for motorcycles.
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Associate - Operations Wns-Global-ServicesMumbai, MH, in 19d Meet productivity, quality targets and SLAs; plan, direct, and supervise workflow; coordinate activities to achieve expected volume; manage client queries and updates.
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Supervisor, Contractor Recruiting Crawford and CompanyJacksonville, FL, US 19d Lead a team of Contractor Recruiter Specialists to build and strengthen a reliable contractor network for claims restoration services.
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Contact Centre Team Leader Community HousingRobina, Queensland 19d Lead and support a team of Contact Centre Representatives to deliver strong customer outcomes in a housing sector environment.
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Group Travel Team Leader - North Sydney, NSW Flight CentreNew South Wales $80k19d Lead a group travel team to drive customer retention, growth, and profitability through relationship management and operational support.
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Operations Manager - NSW AsuriaSydney, New South Wales 19d Lead Employment Services teams to deliver services under the Workforce Australia contract for NSW, supporting the Head of Operations.
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Senior Business and Investor Services Support Associate (Contact Centre) Apex GroupSydney, New South Wales 19d Senior operational and technical resource within the Contact Centre delivering exceptional member and employer experiences while supporting the manager in day-to-day leadership and team development.
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Field Team Leader Coordinator NielsenIQCiudad de México, DIF, mx 19d Oversee field data collection activities, ensure data quality and compliance, and manage regional teams to deliver operational and financial targets.
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Account Recovery Supervisor (Dutch C1) CnxROU Burcharest 46D-46E 48 Pipera Street, RO 19d Lead strategic initiatives and manage outsourced collection activities to drive operational excellence and performance in the Dutch consumer finance market.
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Quality Assurance Manager↗ Ars/Rescue RooterTampa, FL, US $65k–$80k19d Lead customer service quality, performance reporting, and operational improvement initiatives for a residential HVAC, plumbing, and electrical service provider.
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Director of Field Operations↗ EnceptaBurnaby, BC, CA 19d Lead field operations for data collection crews in telecommunications and utility infrastructure across BC and Alberta, managing planning, resourcing, and delivery.
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Quality Assurance Manager (HVAC)↗ Skytech Pest ControlSaint Petersburg, FL, US $70k–$80k19d Lead customer service quality, performance reporting, and operational improvement initiatives for a residential HVAC, plumbing, and electrical service branch.
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Delivery Service Manager↗ StefaniniUsaquén, CUN, CO 19d Manage service delivery quality, financial performance, and client relationships for IT services under contract.
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Supervisor - Customer Service (Full-Time)↗ City of Thunder BayThunder Bay, ON, CA 19d Provide day-to-day operational oversight for a centralized customer service centre, supporting a team of representatives across front-counter, telephone, email, and digital platforms to ensure consistent, responsive service for residents and businesses.
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Field Tech Senior Manager↗ Ntt DataGuadalajara, JAL, MX 19d Lead and develop a global Field Service and Depot team to deliver IT support services, ensuring SLA compliance, quality standards, and high customer satisfaction for enterprise clients.
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Service Delivery Manager (w/m/d) digatus personal GmbHMünchen, BAYERN 19d Operate regional Managed Services, ensure service levels, and lead a service team to deliver high-quality IT operations for clients.
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AGM - ZTM↗ VodafoneZiggoPB, IN 19d Ensure implementation of operational policies and procedures at Zonal Level, monitor Operations SLA, and support technical customer care.
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Tree Surgeon Team Leader↗ Chris Arnold Tree SurgeryCheltenham, ENG, GB £30k–£40k19d Lead a team of tree surgeons in tree maintenance for private clients, businesses, and local councils across the Cotswolds, Gloucestershire, and Worcestershire.
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Leiter (m/w/d) Kundenservice Bardusch GmbH & Co KGHeilbronn, Neckar, BADEN_WUERTTEMBERG 19d Lead a 15-person customer service team (internal/external sales and on-site service staff) to drive customer retention, service quality, and revenue growth for a textile management company.
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Teamleiter (m/w/d) dwp Service GmbHRemote 19d Leading a team to optimize daily operations and achieve economic goals in a securities services environment.
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Leiter (m/w/d) Workforcemanagement Roland Assistance GmbHKöln, NORDRHEIN_WESTFALEN 19d Strategic development and operational management of Workforce Management (WFM) structures, processes, and forecasting for a B2B assistance and insurance service provider.
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Teamleiterin / Teamleiter (m/w/d) Serviceteam Landratsamt Landkreis LeipzigBorna bei Leipzig, SACHSEN 19d Leading a service team of 17 employees as the first point of contact for customers regarding social benefits under SGB II.
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Head of Customer Care↗ Royal London GroupAlderley Edge, ENG, GB 19d Lead Royal London's Customer Care function, ensuring fair outcomes, regulatory compliance, and operational excellence across a complex, highly regulated environment.
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Teamleiter (m/w/d) Interact Tele Service AG StendalStendal, SACHSEN_ANHALT 19d Qualifying, developing, and leading a team of 10-15 employees while managing daily operations.
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Sr Manager LMR Repair Operations, Lanham MotorolasolutionsLanham, MD, US $101k–$145k19d Strategic and operational oversight of Land Mobile Radio (LMR) repair and service activities for U.S. Federal Government customers at the Lanham repair depot.
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Customer Service Manager - H/F/N AlfalavalSaint-Priest, FR 70k–90k19d Leading a newly created Customer Service department to drive order execution, project management, and service delivery across France, North Africa, and West Africa for over 1000 clients.
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Gerente de Contratos SlbRio Das Ostras, Brazil 19d Managing operational and economic performance of subsea maintenance contracts for Petrobras, serving as the primary interface between OneSubsea and the client.
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Regional Service Manager (m/w/d) Einhell Germany AGLandau an der Isar, BAYERN 19d Develop and optimize international service units, processes, and standards to improve performance, cost-efficiency, and customer satisfaction across global markets.
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Leiter Kundendienst / Service SHK (m/w/d) Ing. A. Winkler GmbH & Co. KGVillingen-Schwenningen, BADEN_WUERTTEMBERG 19d Leading and organizing the customer service department for building technical systems (plumbing, heating, air conditioning) for private and commercial clients.
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Manager, Business Operations - Alberta IaCalgary, Alberta, CA 19d Leading regional operations for independent insurance advisors by managing workflow, team performance, and service delivery across Alberta.
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Field Service Manager DxctechnologyMEX - DIF - MEXICO CITY 19d Lead and coordinate field service operations for IT modern workplace services, ensuring efficient technician assignment and geographic coverage.
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Team Lead Customer Service & Sales Operations (m/w/d) ISG Personalmanagement GmbHRemote 19d Leading an operational Customer Service team, optimizing internal processes, and ensuring professional support for complex clients.
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