Teamleiter (w/m/d) für Informations- & Telekommunikationstechnik in Nürnberg
Core
Leading a service technician team to ensure work quality, optimize workflows, and manage technical escalations for IT and telecommunications projects.
Role type
Team Lead (Service Technician)
Builds
IT and telecommunications service solutions
Domain
Information & Telecommunications Technology
Deliverable
client delivery
Required skills
Team leadership, workflow optimization, technical troubleshooting, project coordination, staff training, cost/quality/time control, commercial processing, sales support, technical proposal review
Preferred skills
Technical affinity, customer-oriented mindset, independent work, high team capability, communication & assertiveness
Technologies
IT and Telecommunications systems
Responsibilities
Lead and discipline the service technician team, optimize workflows, resolve technical escalations, coordinate personnel and resources, train new employees, manage cost/quality/time controls, support sales with technical proposal reviews, act as customer technical contact
Seniority
Mid-level Manager