VERSLO KLIENTŲ KONSULTAVIMO VADYBININKĖ (-AS) KONSULTACIJŲ CENTRE
Core
Lead a team of business consultants to handle client inquiries via phone, email, and digital channels, creating and selling value-added energy solutions.
Role type
Senior IC Business Consultant Team Lead
Builds
Integrated energy solutions (smart consumption, efficient management, green production) for over 1.5 million customers
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Business consulting, value creation and sales, high-quality client service, organizational skills, attention to detail, computer literacy, Lithuanian (fluent), English (good)
Preferred skills
Experience in customer service principles, experience in value creation and sales to clients
Responsibilities
Answering business client inquiries via phone, email, and digital channels; Preparing responses to client and government letters/complaints; Consulting internal employees on client issues; Creating and selling additional value to clients
Seniority
Senior, hands-on IC with team leadership
