Assistant Business Leader - North Sydney, NSW
Core
Manage and grow a client portfolio of SME businesses while building a high-performing team in corporate travel management.
Role type
Assistant Business Leader (Travel Management)
Builds
Client portfolios and high-performing teams for SME businesses
Domain
Travel industry / Corporate travel management
Deliverable
client delivery
Required skills
Client portfolio management, stakeholder influence, financial systems knowledge, operational troubleshooting, Sabre platform expertise, business travel management
Preferred skills
Leisure leadership experience, Lumina platform experience
Technologies
Sabre, Lumina, internal customer systems
Responsibilities
Deliver exceptional customer experience via Operational Excellence framework, review customer programs and present value-driven solutions, troubleshoot and solve system issues quickly, build and mentor a high-performing team, drive retention, satisfaction, growth and profitability for the portfolio
Seniority
Mid-level, hands-on IC with leadership responsibilities