Field Area Manager
Core
Lead a team of Field Technicians and Engineers to manage day-to-day network and service operations for the nbn Co network within a defined geographical area.
Role type
Senior operational manager (field services)
Builds
Network and service elements for Australian homes and businesses
Domain
Telecommunications / Network Operations
Required skills
Team leadership, stakeholder management, safety culture development, operational planning, KPI/SLA management, change management
Preferred skills
Experience in service delivery or service restoration, leading change initiatives, problem-solving
Responsibilities
Lead and manage a team of field technicians and engineers, ensure work safety system compliance and risk controls, manage day-to-day workforce to meet KPIs and SLAs, build relationships with internal and external stakeholders, advocate for field workforces to drive quality and safety standards.
Seniority
Senior, hands-on IC
