Operations Management
2,823 open positions
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Technical Help Desk (THD) Manager KoneIstanbul Merkez, TR 21d Lead a Technical Help Desk team providing expert support to field maintenance teams to ensure fast resolution of technical issues and improve equipment reliability.
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Large Format Mid Volume Latex ATS Manager HpAlpharetta, Georgia, United States of America 21d Leads North America technical support teams and operating models for Large Format Mid Volume Latex products, managing escalations, partner enablement, and feedback loops to engineering and business teams.
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Regional Vice President, Ontario and Atlantic↗ On Side RestorationMount Pearl, NL, CA 21d Leading regional operations, financial performance, service delivery, and business transformation across Ontario and Atlantic provinces for a restoration/property services company.
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Network Service Nasional Head LgcnsJakarta Selatan,Jakarta,Indonesia 21d Managing daily operations, setting and monitoring targets and budgets for the national service network in Indonesia.
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Abteilungsleiter (m/w/d) Forderungsmanagement - Direktvermittlung Bankpower GmbHHamburg, HAMBURG 21d Leading a department for direct debt collection and customer advisory within a debt collection service provider.
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Standortleitung / Site Manager (m/w/d) Customer Contact Center Ströer X GmbHDüsseldorf, NORDRHEIN_WESTFALEN 21d Strategic leadership of high-volume Customer Service locations in NRW, ensuring international service delivery standards and driving national/international projects.
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Part Time Lead Service Valet - Truck Required - Nights↗ Valet LivingMcKinney, TX, US 21d Lead Service Valet managing trash collection service coverage, quality control, and team support at apartment communities.
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Manager, APAC Order Management GenesysManila (Flexible), PH 21d Lead Order Management and billing operations across the APAC region, ensuring accurate, timely, and SOX compliant execution while driving operational consistency and financial integrity.
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Supervisor de Serviços de Campo JbtmBR - Campinas 21d Leading a team of 10-20 field technicians to deliver field services efficiently, ensuring on-time and on-budget completion of service orders while maintaining high customer satisfaction.
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Senior Field Service Manager AlfalavalHouston - Greenspoint, TX, US $130k–$160k21d Shape and execute growth strategies for the Field Services organization, optimizing operational performance across multiple territories and product lines.
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Operations Manager SoleraPaducah, Kentucky, US 21d Oversee day-to-day performance of Call Center operations, driving results through performance management, continuous improvement, and leadership development.
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Standortleiter (m/w/d) Personalberatung Susan LangeGöttingen, Niedersachsen, NIEDERSACHSEN 21d Leading a team of sales and customer service employees, managing business processes, and reporting on KPIs.
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Supervisor, Customer Service Thermo Fisher ScientificIndia 21d Provide direct floor and personnel leadership to Customer Care Team Leaders in a fast-paced inbound customer support center, handling escalated issues and coordinating resources for system-related problems.
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Client Services Manager - West Coast SgsDenver, CO, us $78k–$124k21d Manage the Client Services team in Wheat Ridge, CO, serving as a client advocate and laboratory liaison to increase revenue and improve workflows.
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Team Leader Resolv.GlobalWynberg, ZA 21d Lead a team of customer service representatives to ensure exceptional customer satisfaction and service delivery.
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Maintenance Manager Beumer-Group's-Hertogenbosch, NB, nl €58k–€70k21d Leading a team of Site Engineers to deliver maintenance services and optimize service quality for customers in the Benelux region.
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Contractbeheerder warmtenetten (tijdelijke functie) Veolia Environnement SASint-Michielsgestel, NB, nl €50k–€61k21d Leading the operational team for district heating network customers, managing maintenance schedules, preparing quotes, and ensuring service quality.
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Assistant Manager Operations Principal FinancialPune, India 21d Apply organizational strategy and coordinate efforts to meet business goals, focusing on training, customer service standards, and audit preparedness.
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Sales and Service Team Leader - Pet Insurance ELMO Cloud HR & PayrollTakapuna, North Shore 21d Lead an 8-person sales and service team to achieve sales, call quality, customer experience (NPS), and retention goals for pet insurance customers.
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Work Group Manager - Water WspSydenham, Christchurch 21d Lead the Christchurch Water team, shaping performance and future direction of senior water professionals while contributing to strategic initiatives and business growth.
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Team Leader Field Service Engineers TomraLeuven, Vlaanderen, be 21d Lead and develop a team of Field Service Engineers to grow the local service business, strengthen service operations, and drive service growth through leadership, customer engagement, and business development.
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Warranty Claim Manager_DCCS Bosch-GroupBeijing, Beijing, cn 22d Manage end-to-end warranty claim processes, analyze failure modes, and optimize warranty policies for off-highway machinery.
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Support Team Lead WoltRemote 22d Lead, coach, and support a team of Support Associates delivering exceptional service across multiple Wolt markets worldwide.
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Business Operations - General Manager - CST Travel PaytmNoida, Uttar Pradesh 22d Lead end-to-end service operations, team performance, vendor ecosystems, and process delivery across Paytm's Travel vertical (Flights, Bus, Hotels).
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Senior Team Manager - Mortgage SutherlandMabalacat City, Central Luzon, ph 22d Lead a Mortgage Communication Desk team to deliver timely, accurate support throughout the loan lifecycle, ensuring exceptional customer experience and service-level targets.
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Field Services (FS) Lead↗ Axiom Technologies40, TH 22d Lead and oversee day-to-day field support operations across multiple sites in Thailand, managing field support engineers and ensuring SLA/KPI compliance.
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IWS - Sr. Service Delivery & Transition Manager↗ Aquatech InternationalHouston, TX, US 22d Lead the transition of awarded O&M, BOO, and Performance Chemicals contracts into stable service delivery across North America, South America, and Europe.
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Business Service Officer MorganstanleyLake Oswego, Oregon, United States of America 22d Supervise Support Professionals and execute business/service functions within assigned branches to modernize client experience.
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Teamleiter im Informationsmanagement (m/w/d) e.dialog Netz GmbHRemote 22d Leading the Information Management team at e.dialog Netz GmbH to ensure timely payments for renewable energy producers and smooth customer service operations.
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Teamleiter Customer Service (m/w/d) DIS AG GermanyDüsseldorf, NORDRHEIN_WESTFALEN 22d Lead and develop a Customer Service team of 4-15 employees to ensure service-oriented customer care in the Cash Management industry.
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Complaints Manager S&P GlobalGurgaon, India 22d Implement and improve the end-to-end complaint management process for clients, vendors, and third parties, ensuring timely resolution and trend analysis.
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Associate - Travel Call Center, Reservation Support Operations CapitaloneAlabang, Muntinlupa City, PH 22d Operational lead for Reservation Support call center, managing day-to-day operations, BPO partners, and supply partner support (hotels) for Capital One Travel.
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Manager, AdminAdvantage Client Services ManulifeToronto, Ontario, CA 22d Lead a team of Client and Account Specialists to deliver end-to-end AdminAdvantage experience for Manulife's plan sponsors, managing complex implementations, enrolments, and service delivery.
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SUPERVISOR DE SERVIÇOS - SÃO PAULO OESTE↗ OtisSão Paulo, SP, BR 22d Daily management and training of field service teams for elevator maintenance and contractual services, ensuring client satisfaction and operational efficiency.
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Manager Claims Client Liaison - Remote SymetraRemote $110k22d Leading a team providing claims support, advocacy, and relationship management for national account customers across Workforce Benefits product lines.
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Supervisor - Customer Relations Center IberdrolaUnited States Of America, New York, Rochester $80k–$100k22d Leads daily call center operations and supports representatives in delivering responsive, policy-aligned customer service for low-income programs.
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Director – Contact Center Customer Service/Experience MtbWilliamsville, NY, US $155k–$258k22d Leads a large contact center team to deliver world-class customer service and drive operational excellence across multiple channels.
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German-speaking SD - Team Leader for Night shift UnisysBudapest, Hungary HUF 530k22d Team Coordinator supporting the Service Desk Supervisor to improve team performance, technical knowledge, and service quality while acting as a senior point of contact for agents.
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Operational Account Manager WebtravelgroupRemote 22d Manage a portfolio of key clients, own escalations, and act as the voice of the customer within the Customer Service organization to build trusted partnerships.
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Customer Service Supervisor CrosscountrymortgageJP10029 - Coppell, TX, US 22d Lead a team of Customer Service Specialists in delivering compassionate, compliant, and solutions-oriented support to homeowners navigating financial hardships, including collections, loss mitigation, insurance claims, and bankruptcy.
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Director, Vendor Delivery CollegeboardRemote 22d Leading end-to-end delivery of SSD Tier 1 support through third-party contact center partners to ensure optimal customer experiences for students and educators.
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Lead Durable Medical Equipment Delivery Driver - Topeka, KS↗ Dragonfly HealthTopeka, KS, US 22d Lead a team of DME technicians to manage the delivery, setup, and maintenance of durable medical equipment for hospice and post-acute patients.
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Teamleitung Familienversicherung/ Krankenversicherung der Studierenden KKH Kaufmännische KrankenkasseRemote €55k22d Leading a 14-person team responsible for family insurance and student health insurance within a contribution and claims center, guiding the team through a system migration.
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HVAC Truck Based Service Manager JciMilwaukee-Wisconsin-United States of America $92k–$139k22d Lead a truck-based service organization to manage customer account activity, drive profitability, and ensure safe service execution for HVAC and building controls systems.
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Standortleitung / Site Manager (m/w/d) Customer Contact Center Avedo Frankfurt Oder GmbH Niederlassung AachenDüsseldorf, NORDRHEIN_WESTFALEN 22d Strategic leadership of Customer Service locations in NRW, ensuring international service delivery standards and driving national and international projects.
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Teamleiter (m/w/d) Kundenberatung Krankenversicherung, CHECK24 Versicherungen Gesundheit CHECK24 - InsurTechHamburg, HAMBURG 22d Leading a team of 6-7 customer advisors for private health insurance (PKV) existing customers, ensuring service quality, and handling complex customer inquiries.
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