Assistant Business Leader - North Sydney, NSW
Core
Manage and grow a client portfolio while leading a high-performing team in corporate travel management.
Role type
Assistant Business Leader (Travel Management)
Builds
Corporate travel programs and client retention strategies for SME businesses
Domain
Travel industry / Corporate travel management
Deliverable
client delivery
Required skills
Client portfolio management, team leadership, operational excellence, financial systems knowledge, stakeholder influence, Sabre platform expertise
Preferred skills
Business travel management experience, leisure leadership experience, Lumina platform knowledge
Technologies
Sabre, Lumina, internal customer systems
Responsibilities
Deliver exceptional customer experience via Operational Excellence framework, troubleshoot and solve system issues, review customer programs and present value-driven solutions, drive retention, satisfaction, growth and profitability, mentor and lead team members
Seniority
Mid-level, hands-on IC with leadership responsibilities