Global Technical Support
861 open positions
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Manager, Technical Support (APAC) CockroachlabsBangalore, India 28d Lead the APAC Technical Support team and serve as the regional Incident Manager for CockroachDB production outages and issues.
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Technical Customer Support QuickMailRemote $30k28d Technical customer support owner for QuickMail and Mailflow, focusing on deliverability, DNS, and campaign setup issues while driving product improvements.
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Senior Application Support Specialist Encora10Remote 28d Provide technical customer support for B2B SaaS products via live chat and ticketing, troubleshooting authentication, permissions, connectivity, and application-performance issues.
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Technical Support Engineer 2 TwilioRemote 29d Support customers' use of the Twilio Voice, Platform Application & Segment teams (VSPA) products and act as a subject matter expert for Twilio's APIs and SDKs.
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Technical Support & AI Engineer Fresh-PrintsRemote 29d Primary escalation point for complex, multi-part customer issues in contact center technology, acting as a buffer between Support and Engineering.
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Technical Premium Support Specialist NexthinkBengaluru, KA, in 29d Provide Level 1 and Level 2 technical support for Nexthink products to premium customers, ensuring timely resolution and optimal performance.
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Support Engineer I - Ext, Partner Tech Engineering
AmazonSan Jose, San Jose, Costa Rica
29d
Support Engineer for Amazon Advertising API, troubleshooting technical issues, ensuring partner compliance, and improving developer experience.
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Datafeed Solutions - Specialist S&P GlobalIslamabad, Pakistan 29d Advanced technical support specialist resolving complex client issues, managing escalations, and serving as a subject matter expert for datafeed solutions and AI-enabled workflows.
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Java Application Support Developer↗ HackerkernelRemote ₹480k29d Troubleshoot production issues, analyze application logs, and resolve technical incidents for Java-based applications during US business hours.
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(Fluent English) T3 Support Engineer (remote)↗ SupportYourAppRemote 29d Investigate and troubleshoot escalated backend, database, and cross-system integration issues; reproduce bugs across web, mobile, and API; analyze logs and metrics to identify root causes; implement low-risk fixes and maintain runbooks.
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CUSTOMER SERVICE MANAGEMENT (m/w/d) Smartlab Innovations GmbHAachen, NORDRHEIN_WESTFALEN 29d Manage complex customer issues independently, analyze problems to develop pragmatic solutions, and improve service/support processes for partners and E-mobility stakeholders.
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Staff Customer Engineer (Koi) PaloaltonetworksRemote $95k29d Technical bridge between engineering and customer-facing teams, enabling consultants to run POVs, deploy solutions, and resolve complex customer issues.
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Reefer Engineer MaerskINZIU06 - Airoli - Empire Tower, IN 29d Provide 24/7 technical support for reefer container systems on vessels to ensure cargo safety and operational continuity.
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Senior Support Engineer – AI & Automation↗ OsapiensMadrid, Community of Madrid, Spain 29d Resolve complex third-level support cases and build AI-driven automation to reduce ticket volume and improve resolution speed for B2B software customers.
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Support Engineer II - Ext, Partner Tech Engineering
AmazonSan Jose, San Jose, Costa Rica
29d
Support Engineer for Amazon Advertising API, troubleshooting technical issues, ensuring partner compliance, and building automation to improve developer experience.
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Student Tier 1 Support Specialist ExodigoTel Aviv, Israel 1mo First-line support for US field crews using AI-driven underground mapping sensors and field applications.
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Technical Support Engineer (L1) OpswatTaiwan 1mo L1 Technical Support Engineer providing real-time troubleshooting, ticket management, and product assistance for public and private sector organizations.
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?Technical Operations Manager↗ KA, IN ₹500k1mo Lead technical support teams, manage critical customer escalations, and maintain SLA performance for enterprise web applications and cloud technologies.
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Manager, Technical Engineering ActiveCampaignHeredia 1mo Lead a team of technical support specialists to resolve complex engineering issues, debug code/APIs, and drive operational health for ActiveCampaign customers.
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Product Support Analyst Publicis Groupe Holdings B.VBengaluru, India 1mo Provide technical support, triage, analyze, and troubleshoot issues for Epsilon's home-grown marketing data and technology products.
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Technical Product Support Engineer (Remote): AMER Telnyx54Remote 1mo Troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products while building an AI-first support model with bots and automation.
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Technical Expert L3 - Customer Care↗ Schneider ElectricRichmond, BC, CA CA$75k1mo Provide expert technical guidance and troubleshooting for complex issues involving solar, electric vehicle charging, home automation, and energy management systems to support Level 1/2 teams, installers, and customers.
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Technical Support Engineer↗ Foundant TechnologiesRemote 1mo Pivot between Support and Engineering teams to analyze complex client issues, decide resolution paths, and own escalations through to confirmed fixes.
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Technical Support Engineer NdustrialRaleigh, North Carolina, United States 1mo Provide technical support for Ndustrial's energy management software (Nsight) and ColdOS Sense LoRaWAN refrigeration monitoring hardware to customers in the cold chain and food industry.
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Technical Support Engineer CrashplanRemote 1mo Providing technical support for eCommerce and enterprise customers via chats, emails, and video calls, managing issues from reporting to resolution.
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Senior Customer Support Engineer CoderNorth America 1mo Resolve complex technical issues for enterprise customers, debug production problems, and improve support workflows for Coder's AI development infrastructure platform.
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Technical Support Specialist - Aircraft Connectivity Dish-NetworkAtlanta, Georgia $60k1mo Frontline technical oversight for customer aircraft in-flight connectivity (IFC) systems, diagnosing faults, and ensuring regulatory compliance.
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Technical Support Engineer MwdnPolska 1mo Technical Support Engineer for an AI-powered sales co-pilot platform, handling end-to-end onboarding, troubleshooting, and customer IT integration.
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Manager, Support Engineering (AMER) GitLabRemote $115k1mo Lead a distributed Support Engineering team to deliver technical support, troubleshoot complex issues, and drive AI adoption for GitLab's customers.
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Technical Support Engineer Lema AITel Aviv-Yafo, Israel 1mo Own the support queue for enterprise customers by investigating logs and data to resolve issues, run data migrations, and proactively monitor the platform.
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Security Customer Experience Engineer II MicrosoftIsrael, Tel Aviv, Herzliya 1mo Act as a trusted technical advisor during high-severity customer incidents, collaborating with engineering teams to deliver durable resolutions and translate customer feedback into product improvements.
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Associate Support Analyst AnaplanGurugram - Office 1mo Resolve complex technical issues for enterprise customers using Anaplan's AI-infused scenario planning platform.
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API Support Engineer AsanaWarsaw 162k–176k1mo Trusted technical partner for developers integrating with the Asana platform, focusing on API troubleshooting, debugging, and integration challenges.
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Staff Technical Support Engineer - Multiplatform & Cloud Security SentinellabsCzech Republic 1mo Provide responsive, high-quality technical assistance to enterprise and public sector customers by investigating and resolving technical issues across Linux, macOS, mobile, cloud, Kubernetes, networking, and security environments.
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Sr Associate Paradox Technical Support Engineer WorkdayIND.Pune, IN 1mo Sr Associate Technical Support Engineer for Workday's Paradox platform, investigating, diagnosing, and delivering time-sensitive, business-critical solutions to customers globally.
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AI Support Engineer (Weekend Shift)↗ Oai Singapore Pte. Ltd.Bugis, S00, SG 1mo Troubleshoot and resolve complex technical issues for OpenAI customers via support tickets and live calls, acting as a critical line of defense for mission-critical systems.
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Associate Technical Support Engineer↗ Red HatKA, IN 1mo Provide technical support for Red Hat online training, course content, and certification lab exercises to employees and learners.
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Service Integration Engineer Vanderlande IndustriesSydney, New South Wales 1mo Investigate and resolve complex technical issues for business-critical warehouse automation systems and software applications globally.
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Support Engineer NielsenIQCiudad de México, DIF, mx 1mo Provide high-quality technical support for internal and external users of production systems in a multi-tenant, cloud-based environment, ensuring SLA compliance and 24x7 coverage.
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Customer Support Engineer - London VAST DataLondon, United Kingdom 1mo Technical expert handling post-sales escalations, daily operations, and field services for enterprise data infrastructure and AI workloads.
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GTM Integration Specialist I ZoomInfoBangalore, India $89k1mo Provide day-to-day support for a growing customer base, managing incidents and providing workflow recommendations to ensure customers can get the most out of the platform and its integrations.
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Customer Support Engineer FastlyNew York City, NY $91k1mo Tier I Customer Support Engineer resolving technical issues for customers using Fastly's edge cloud platform (delivery and Compute) via written channels and live triage.
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Senior Customer Support Engineer CollibraRemote - Australia 1mo Senior Technical Support Engineer resolving complex SaaS support tickets, replicating bugs, and mentoring junior engineers for Collibra's data governance platform.
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