Service Integration Engineer
Core
Investigate and resolve complex technical issues for business-critical warehouse automation systems and software applications globally.
Role type
Senior Service Integration Engineer (Application/Systems Support)
Builds
Warehouse automation and software solutions for global customers
Domain
Logistics + Warehouse Automation
Required skills
Root cause analysis, log analysis, SQL, ITIL processes, system integration, WCS, WMS, Splunk, Elasticsearch, Docker, Kubernetes, Kafka, ActiveMQ
Preferred skills
Experience in Application Support, Systems Support, Infrastructure Support, Enterprise Software Support
Technologies
Splunk, Elasticsearch, Docker, Kubernetes, Kafka, ActiveMQ, SQL
Responsibilities
Investigate incidents and service disruptions, analyze logs and system data, coordinate with specialist teams, manage incidents/problems/changes per ITIL, contribute to service improvement initiatives
Seniority
Senior, hands-on IC
