Support Engineer I - Ext, Partner Tech Engineering
Core
Support Engineer for Amazon Advertising API, troubleshooting technical issues, ensuring partner compliance, and improving developer experience.
Role type
Support Engineer I (API/Developer Support)
Builds
Amazon Advertising API solutions and developer tools
Domain
Advertising technology, API integration, cloud services
Required skills
software development, troubleshooting, REST API, SQL, automation scripting
Preferred skills
distributed systems, web application development, AWS, production environment support
Technologies
REST API, SQL, AWS
Responsibilities
Troubleshoot and debug system-generated alerts, develop automation tools to reduce manual operations, write code samples and technical articles, audit partner behavior for compliance, collaborate with internal teams to improve onboarding experience, provide feedback to development teams based on customer usage.
Seniority
Junior, hands-on IC