Support Engineering Intern (AI & Automation Focus) (on-site)

RomaniaInternship2026-10-08 → 2026-10-15

On-site

Core

Support Engineering Intern investigating technical issues, reproducing problems in lab environments, and assisting customers with product deployment and configuration for critical infrastructure cybersecurity.

Role type

Support Engineering Intern (Level 1)

Builds

Customer support workflows and knowledge base content

Domain

Cybersecurity / Critical Infrastructure

Deliverable

dashboards & analysis

Required skills

Linux/Windows navigation, TCP/IP networking, log analysis, ticket management, technical documentation, AI tool usage

Preferred skills

Python/Bash scripting, cloud platforms (AWS/Azure/GCP), cybersecurity concepts, AI automation projects

Technologies

Linux, Windows, Jira, Zendesk, ServiceNow, AWS, Azure, Google Cloud, ChatGPT, Claude, GitHub Copilot

Responsibilities

Investigate and diagnose reported technical issues; Build and maintain lab environments for reproduction; Write and update knowledge base articles; Identify repetitive manual steps and propose automation solutions; Communicate with customers via email and chat; Complete product and cybersecurity training

Seniority

Intern

About Opswat

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.