Designated Support Engineer - Spark
Core
Premier Support Engineer for strategic Databricks customers, managing critical issues and ensuring high-touch support.
Role type
Senior IC Premier Support Engineer
Builds
High-touch support experience and resolution for strategic accounts
Domain
Big Data Computing / Data & AI Platform
Deliverable
client delivery
Required skills
Python, Java, Scala, project management, problem-solving, distributed systems knowledge, executive presence, stakeholder coordination
Preferred skills
Native Korean, professional English
Technologies
Python, Java, Scala
Responsibilities
Manage large strategic accounts, project manage support cases, facilitate cross-team communication, engage in business-impacting situations, drive customer self-sufficiency, chair customer roundtables
