Inside Solution Engineer - Edge AI and Advanced Compute Practice
Core
Provide remote technical support to field Solution Engineers for Edge AI and Advanced Compute engagements, validating solutions, resolving issues, and coordinating escalations to product teams.
Role type
Inside Solution Engineer (Edge AI & Advanced Compute)
Builds
Reusable technical guidance, troubleshooting guides, validated configurations, and reference architectures for field teams.
Domain
Enterprise IT / Edge AI / Advanced Compute
Deliverable
production ML models
Required skills
Edge AI and accelerated computing knowledge, hardware/firmware/driver troubleshooting, lab validation, technical documentation, escalation coordination, log analysis
Preferred skills
Linux/Windows/Kubernetes, NVIDIA ecosystems, ISV integrations, automated testing
Technologies
CPUs, GPUs, NPUs, containers, Linux, Windows, Kubernetes, NVIDIA, APIs
Responsibilities
Provide remote technical assistance with solution design and deployment; Triage and reproduce field issues in lab environments; Coordinate escalations to GBU product and engineering teams; Maintain lab configurations and create troubleshooting guides.
Seniority
Mid-level, hands-on IC
