Application Support Engineer (m/w/d)
Core
Provide application support and drive continuous improvement for CEEMAS, a SaaS platform helping companies in energy, logistics, and chemical industries reduce CO₂ emissions and implement sustainable processes.
Role type
Application Support Engineer
Builds
CEEMAS SaaS platform for energy, logistics, and chemical industries
Domain
Energy transition / Sustainability / SaaS
Required skills
Database management (Oracle), SQL queries, structured analysis, test execution, customer communication, documentation
Preferred skills
Jira, Confluence, MS Office, conceptual thinking
Responsibilities
Customer support and issue resolution, analyzing errors and identifying recurring patterns, creating evaluations and deriving insights, ensuring product quality through structured testing, contributing to new features and improvements based on customer needs
Seniority
Mid-level, hands-on IC