Technical Support Engineer
Core
Tier-1 technical support, cross-team investigations, and customer success enablement for a hitech platform.
Role type
Technical Support Engineer
Builds
Smooth client experience and platform reliability
Domain
Hitech / SaaS
Deliverable
client delivery
Required skills
troubleshooting, API integrations, SFTP connections, documentation, root cause analysis, on-call rotation
Preferred skills
Python, computer science degree