Client Delivery & Engagement Manager

Adelaide, South AustraliaFull-time2026-11-05 → 2026-11-11

Hybrid

Core

Senior Client Delivery & Engagement Manager partnering with Account Directors to manage end-to-end delivery of complex client integrations and operational outcomes for key clients in the property industry.

Role type

Senior IC Client Delivery & Engagement Manager

Builds

Complex technical solutions, operational reviews, and long-term client partnerships for the property ecosystem.

Domain

PropTech / Real Estate / Property Intelligence

Required skills

Client delivery management, complex integration coordination, technical problem-solving, solution translation, cross-functional collaboration, AI tool fluency, CRM/ticketing system navigation, resilience under pressure.

Preferred skills

Real Estate/Finance/PropTech industry experience, familiarity with property data systems (RP Data, ValEx, Property Hub), exposure to valuation workflows.

Technologies

Salesforce, Zendesk, JIRA, Confluence, ValEx, Property Hub, RP Data, AI-powered discovery tools.

Responsibilities

Manage end-to-end implementation of complex technical solutions and project milestones; translate client business problems into actionable solutions; triage and resolve challenging operational and technical escalations; build subject matter expertise across core platforms; streamline communications between clients and internal teams (Sales, Product, PM).

Seniority

Senior, hands-on IC

About Cotality

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.