Account Manager - APAC
Core
Strategic lead for enterprise ecommerce clients, managing the full lifecycle from onboarding to renewal and expansion to drive revenue growth.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Long-term client relationships and revenue growth for enterprise ecommerce brands
Domain
Enterprise Ecommerce / SaaS
Deliverable
client delivery
Required skills
Enterprise account management, renewal and upsell cycle management, executive stakeholder influence, ecommerce KPI analysis, cross-functional leadership, risk management
Preferred skills
Search & Browse technologies, Digital Analytics, Digital Performance Management platforms, ecommerce experimentation data fluency
Technologies
Search & Browse technologies, Digital Analytics, Digital Performance Management platforms
Responsibilities
Build strong relationships with clients to understand business goals and map Constructor solutions; manage complex enterprise renewal and upsell cycles; uncover and manage business risks; educate clients on new use cases and upsell opportunities; update internal systems to document customer status and next steps.
Seniority
Senior, hands-on IC