Account Manager
Core
Manage a portfolio of Simpro customers to ensure retention, growth, and maximum value from the software solution.
Role type
B2B Account Manager (SaaS)
Builds
Customer retention and expansion sales for Simpro's construction management software
Domain
SaaS / Construction Management
Required skills
B2B account management, customer success, upsell/cross-sell, contract negotiation, CRM proficiency, forecasting, stakeholder management
Preferred skills
Salesforce experience, SaaS industry background
Responsibilities
Manage account health and relationships, identify and close expansion opportunities, conduct executive business reviews, act as customer advocate internally, maintain CRM records and forecasts
Seniority
Mid-level, individual contributor