Onboarding Engineer - Client Technical Support | Telematics
Core
Onboarding Engineer providing technical support and integration assistance for GPS tracking and IoT solutions during the sales and early implementation phases.
Role type
Application Engineer / Technical Onboarding Specialist
Builds
GPS tracking devices and IoT solutions for fleet management, logistics, agriculture, carsharing, and construction
Domain
Telematics, IoT, GPS tracking, vehicle electronics
Deliverable
client delivery
Required skills
Technical customer support, device configuration and integration, interface knowledge (Bluetooth, CAN-Bus, RS232/RS485, 1-Wire), technical presentations and training, solution development, documentation
Preferred skills
Telematics/IoT/GPS background, engineering degree, travel readiness
Technologies
Bluetooth, CAN-Bus, RS232, RS485, 1-Wire, GNSS
Responsibilities
Provide technical consultation and support for customer integration, configure and commission GNSS tracking devices, analyze customer requirements and develop technical solutions, support new customer onboarding and implementation, conduct technical product training and workshops, perform occasional customer site visits, collaborate with sales and engineering teams, document technical issues and solutions
Seniority
Mid-level, hands-on IC
