Team Leader – Impairment Benefits
Core
Lead a team managing impairment benefit claims for injured workers, ensuring quality, timely decisions, and compliance with WorkSafe objectives.
Role type
Team Leader – Impairment Benefits
Builds
Impairment benefit claim outcomes for injured workers
Domain
Workers Compensation / Insurance Claims
Deliverable
client delivery
Required skills
People management, coaching, complex claims decision-making, analytical thinking, negotiation, stakeholder management, regulatory compliance knowledge, priority management
Preferred skills
Impairment benefits or liability expertise, Workplace Injury Rehabilitation knowledge, team development experience
Responsibilities
Oversee team workflow and performance, coach and develop team members, resolve complex matters and manage escalations, ensure compliance with legislation and WorkSafe requirements, interpret medical and legislative information
Seniority
Senior, hands-on IC with people management focus
