Ops Sup Sr Supervisor
Core
Provide full leadership and direction to a team of up to 10 employees to ensure seamless delivery of operations support services in coordination with the Operations - Core team.
Role type
Intermediate management supervisor
Builds
Operations support services
Domain
Financial services operations
Required skills
Team leadership, mentoring, performance management, problem-solving, risk assessment, compliance adherence, hiring needs identification, stakeholder communication
Preferred skills
Proactive leadership, motivational skills, organization, time management, decision-making
Technologies
Microsoft Office
Responsibilities
Lead and mentor a small Operation Support team, conduct training and monitor quality/quantity of work, analyze operations information to solve problems, identify and resolve routine operational issues, identify hiring needs, serve as backup for manager, act as SME to senior stakeholders, manage teams, assess risk and drive compliance, supervise activity of others
Seniority
Intermediate, hands-on IC with management duties