Worker's Compensation Team Leader - 12 month FTC
Core
Lead a dedicated claims team to oversee end-to-end processing of workers' compensation claims, ensuring compliance with legislation and self-insurance requirements.
Role type
Team Leader, Workers' Compensation Claims
Builds
Accurate and timely claim decisions aligned with regulatory requirements for the Woolworths account
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
Team leadership, claims management, self-insurance framework expertise, case management, regulatory compliance, conflict resolution, medical/paramedical terminology knowledge, claims IT systems proficiency
Preferred skills
Health or related field qualification, experience in challenging dynamic environments
Responsibilities
Lead and manage a claims team to ensure high performance; Coach and mentor team members to improve skills and claim outcomes; Oversee end-to-end processing of workers' compensation claims; Respond to stakeholder queries and foster a customer-focused culture; Ensure strict compliance with workers' compensation legislation and policies; Identify and manage risks related to claims; Facilitate team meetings and training sessions.
Seniority
Mid-Senior, hands-on IC with team leadership
