Assistant Service Manager | Disability
Core
Hands-on leadership role ensuring high-quality support delivery and operational consistency for participants in a disability service.
Role type
Assistant Service Manager (Disability Services)
Builds
Participant support services and operational stability
Domain
Disability services / Community services
Deliverable
client delivery
Required skills
Team leadership, operational oversight, workforce planning, incident management, stakeholder engagement, service coordination
Responsibilities
Leading and supporting frontline teams across daily operations, monitoring service delivery to maintain quality, managing workforce planning and staffing requirements, providing coaching and practical support to team members, managing incidents and supporting timely resolution, maintaining accurate participant records and operational documentation
Seniority
Mid-level, hands-on IC