IT Service Management
1,545 open positions
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Change Manger InetumCasablanca, Casablanca-Settat, ma 3mo Define and implement change management policy compliant with ITIL standards, lead CAB committees, analyze risks/impacts, and coordinate multi-project changes.
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IT Application Specialist Red-BullSaitama, Saitama, jp 3mo Oversee implementation, operation, and maintenance of local and global applications while acting as the primary IT point of contact for local business stakeholders.
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Senior Engineer, ITSM & Knowledge Lead UmusicWoodland Hills, California 3mo Own ITSM and knowledge stakeholder relationships, backlog, and KPIs to drive process improvements and operational reporting.
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Major Incident Analyst MaerskMexico, Mexico City, 11000 3mo Lead and coordinate major incident resolution efforts to restore critical IT services and minimize business disruption.
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IT Service Manager - Service Transition-2 SlcRemote £34k–£40k3mo Manage the transition of new and changed IT services into live operation, ensuring stability and low-risk delivery within a major technology transformation program.
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产品运营（IT&行政信息化方向）（J91624） Baidu北京市 3mo Manage operations for foundational IT systems and products, coordinating with internal product and R&D teams to drive project implementation.
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Team Lead - Corporate & Commercial Service Desk & Application Support BmoHalifax, NS, CAN $76k3mo Lead a high-performing team responsible for production support, incident management, service desk operations, application onboarding, and operational governance for Corporate, Commercial Banking, and Capital Markets applications.
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Manager DXL Service Management (m/w/d) Vodafone GmbHUnterföhring, BAYERN 3mo Manage the operation and strategic evolution of the enterprise-critical DXL Microservice Middleware platform, ensuring secure, performant, and future-proof delivery for Vodafone applications.
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IT&D Manager, Service Delivery↗ ReckittHyderabad, Telangana, India 3mo End-to-end service delivery, operational performance, and continual improvement of IT applications and services within a defined Business Capability Stream in a predominantly outsourced operating model.
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VP, Associate Support & Digital Experience GartnerStamford, CT $164k3mo Leading global end-user support operations, digital employee experience (DEX), and onsite services for 20,000+ associates across 80+ professionals in India and major office locations.
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Senior Service Owner Network and Connect (m/w/d) rku.it GmbHRemote 3mo Ensure delivery of Application and Infrastructure Services within agreed Service Levels, planning for demand, capacity, and costs for the Service Network and Connect.
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IT APPLICATION MANAGER*, GE3 Zentrale NEW YORKERBraunschweig, NIEDERSACHSEN 3mo Ensuring stable operation, availability, and continuous development of retail applications; managing incidents, releases, and rollouts for the international POS landscape.
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Senior Field IT Manager MicrosoftUnited States, New York, New York 3mo Define IT services and process optimization opportunities, aligning with global peers to deliver improvements meeting regional commitments and business requirements.
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Senior Manager, Infrastructure, EDT StrykerTokyo, Japan 3mo Lead Deskside and Service Desk services across the APAC region, ensuring efficient delivery of IT support and aligning with global IS strategies.
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Service Delivery Manager PwCTunis - Immeuble The Screen 3mo Managing service delivery, governance, and operational continuity for IT applications and infrastructure across business units.
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Senior Operations & Application Support Engineer - freelance NetcompanyStrasbourg, Grand Est, fr 3mo Lead resolution of major incidents, root cause analysis, and operational optimization for large-scale European digital services.
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Coordinador de incidentes mayores - Bilingue UnisysBogota, DC, Colombia 3mo Provides SIAM (Service Integration and Management) support or acts as a service manager for internal client support and commitments with strategic partners.
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Senior Mainframe Support Engineer DxctechnologyBG108 - Sofia Business Park, Bldg. 15 (BG108) 3mo Deliver operational services to outsourcing accounts, minimizing unplanned downtime in customer production environments.
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EV Operations Center Specialist with German CirclekSupport Office Warszawa BC 3mo Second-line operations specialist managing EV charging network incidents, performing remote diagnostics, and ensuring service level agreements for electric vehicle drivers.
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Network Operation & Monitoring Manager↗ IDFC FIRST BankMumbai, Maharashtra, India 3mo Managing the lifecycle of Events, Incidents, and Problems across the IT Infrastructure environment to ensure quick ticket resolution and maintain service quality.
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Technical Compliance Specialist EvolutionMedellín, Antioquia, co 3mo Support monitoring, control, and implementation of change management procedures for iGaming operations across global markets.
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Global IT Support Supervisor FastlySan Francisco, CA $95k3mo Leading a global, distributed IT support team to deliver high-touch technical assistance and ensure seamless operations for Fastly's worldwide workforce.
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Senior Operational Lead / Service Delivery Manager Norvion Systems ABGöteborg, Sweden 4mo Ensuring seamless delivery and robust operational performance of core enterprise systems for a premier client in Gothenburg.
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NOC Operator Gini AppsTel-Aviv, Israel 4mo Continuous monitoring of IT infrastructures, communication systems, servers, and core business applications, identifying real-time incidents, and providing initial response.
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Automation Lead TeliacompanyRemote 74k–102k4mo Lead ITSM automation function, designing and building pipelines to transform manual processes into automated workflows for IT operations.
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IT Service Manager - Service Management (w/m/d) Bechtle AGRegensburg, BAYERN 4mo Build trusted customer relationships and act as the central contact for Managed Services, leading service and strategy meetings, overseeing service quality via SLAs/KPIs, and driving IT operations transformations.
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IT‑Notfallmanager:in / BCM‑Manager:in (m/w/d) Schüco International KGRemote 4mo End-to-end management of IT incident response and Business Continuity Management (BCM), including governance, process definition, plan creation, and crisis coordination.
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IT-Serviceverantwortlicher (m|w|d) für Bürokommunikation Kassenärztliche Vereinigung Niedersachsen HauptgeschäftsstelleHannover, NIEDERSACHSEN €50k–€61k4mo Responsible for office communication services including internal/external communication tools, digital workplace tools, document management, and intranet services.
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Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology DbsSingapore - East 4mo Provide 24/7 IT operational support, incident management, and recovery coordination for production systems.
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Help Desk & Support Applications - Manager _ Division of Information Systems UmmcJackson, MS - Main Campus 4mo Manages daily operations of the IT Help Desk to identify, prioritize, research, resolve, and follow up on user issues and service requests.
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IT Operations Manager CapriTokyo 4mo Leading and managing all IT support operations, infrastructure, and outsourced teams across Corporate Offices, Retail Stores, Data Centers, and Remote Users in Japan.
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Analyst EurofinsBengaluru, KA, in 4mo Ensures end-to-end visibility, governance, and continuous improvement across the software delivery lifecycle, focusing on release readiness, L3 incident management, and performance issue governance.
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Manager, Problem Management SoleraWestlake, Texas 4mo Lead a team of problem management analysts to identify root causes, drive permanent fixes, and reduce repeat incidents across a global IT platform.
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Service Manager Customer Success (m/w/d) firstcolo GmbHFrankfurt am Main, HESSEN 4mo Central interface between customers and internal service/operations teams, ensuring reliable fulfillment of contractual agreements for data center, cloud, and managed services.
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Operations Engineer, Germany XsollaBerlin, Germany 4mo Monitor and investigate production issues for a global gaming commerce platform, ensuring high availability and driving incident resolution.
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Supervisor Service Desk Markel CorporationRichmond, VA, US 4mo Oversee day-to-day operations of the IT Service Desk, ensuring prompt ticket handling, excellent customer service, and alignment with ITIL best practices.
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Lead Project Manager IfsTokyo, Tokyo, jp 4mo Own end-to-end service readiness and lead global rollouts of new IFS products/services using the Go To Operations (GTO) framework.
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Banking Operations Specialist (m/f/d) ROSA Experts AG & Co KGEssen, Ruhr, NORDRHEIN_WESTFALEN 4mo Managing and evolving the bank's internal IT and application landscape, ensuring smooth partner communication, and overseeing IT change processes from planning to release.
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IT Providermanager (w/m/d) Brunel GmbH NL KielRemote 4mo Manage external IT providers and service delivery, ensuring SLA compliance, cost transparency, and regulatory adherence across IT operations.
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Team Lead, IT Systems Operations DrivetimeRemote 4mo Leading a team of IT Associates and Specialists to transform IT Systems operations from reactive to modern, efficient, and accountability-driven.
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Service Operations / Request Manager (m/w/d) IT-Betrieb CITTI Handelsgesellschaft mbH & Co. KGKiel, SCHLESWIG_HOLSTEIN 4mo Managing IT service requests, incidents, and change processes to ensure operational stability and continuous service improvement.
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Teamleitung Support / Team Lead Support (w/d/m) hosting.de GmbHAachen, NORDRHEIN_WESTFALEN 4mo Leading the Support team to coordinate daily operations, ensure structured and solution-oriented handling of customer inquiries, and act as the interface between customers, support, system administration, and development.
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Incident Engineer BetssonMalta 4mo First point of contact for production incidents, monitoring systems, and coordinating resolution to ensure maximum service availability and performance for customers.
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