IT Service Management
1,548 open positions
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IT Service Manager (all genders) DATAGROUP Bremen GmbHRemote 7mo IT Service Manager acting as a liaison between customers and delivery teams, responsible for SLA/KPI adherence, process optimization, and escalation management.
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Incident Manager (m/w/d) Bundesdruckerei Gruppe GmbHBerlin, BERLIN 7mo Design, implement, and continuously improve incident management processes for the "Digital Credentials" platform, serving as the central point of contact for incident communication and coordination.
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Manager, Deskside Support BrookfieldNew York, New York $120k–$130k7mo Leads local deskside operations and contributes to a globally aligned service delivery model for enterprise infrastructure and end-user technology services.
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Anwendungsberater/in 3 Banken IT GmbHLinz, OBEROESTERREICH €39k7mo Technical Asset Manager responsible for the Jira Service Management (JSM) product within the internal Atlassian team, supporting product development and operational stability.
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IT Servicemanager (m/w/d), HERMED Berlin #264 HERMED Technische Beratungs GmbH BerlinRemote 7mo Manage and oversee the Fresenius Digital Technology IT provider and support teams to ensure SLA compliance for IT services in a healthcare environment.
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DevOps Engineer (m/w/d) Managed Service Peter Communication Systems GmbhAschaffenburg 7mo Automating technical processes, monitoring systems, and implementing automation solutions to ensure efficiency and performance.
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Technical Service Operations Lead (TSO Lead) XsollaBritish Columbia 7mo Lead incident response and operational excellence for high-availability commerce and payment platforms serving game developers and players.
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IT Infrastructure Process Engineer EurofinsBengaluru, KA, in 7mo Manage and optimize IT Service Management (ITSM) processes including Incident, Change, Problem, Request, Knowledge, CMDB, and Asset & Capacity within complex IT environments.
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IT Service Manager - ITSM, ITIL & Service Operations (m/w/d) Vonovia SERemote 8mo Building and operating the IT Service Management (ITSM) framework and ensuring stable, scalable IT operations for multiple business units including IoT, energy management, and multimedia.
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Managed Services Specialist (m/w/d) Peter Communication Systems GmbH EDV-DienstleistungenAschaffenburg, BAYERN 8mo Manage and optimize Remote Monitoring & Management (RMM) platforms, prepare and visualize inventory data, develop monitoring scripts, and ensure stable IT infrastructure through patch management and device monitoring.
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Administration & Access Management Officer InetumLisbon, Lisbon, pt 8mo Own and manage the JIRA platform to ensure reliable daily operations, user support, and continuous improvement of the tooling ecosystem.
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Senior Manager of IT Service Desk & Field Services GaldermaKrakow 8mo Lead global IT Service Desk and Field Services operations to deliver reliable IT support to employees across all regions.
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Application Support Engineer AccentureChennai 8mo Act as software detectives to identify and solve issues within multiple components of critical business systems, ensuring smooth application operation and system reliability.
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Lider del NOC FusionetcorpRemote 8mo Supervise network monitoring operations, assign tasks to NOC officers, and coordinate incident resolution for client networks.
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Operations Engineer AppleHyderabad, India 8mo Design and develop automation solutions to streamline system sustenance, monitoring, and operational workflows for Apple's global customer support systems.
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Service Delivery Manager (Applications) Xcellink Pte LtdCentral, Singapore 8mo Manage service delivery for applications by coordinating with infrastructure teams, supporting large-scale activities, and ensuring operational efficiency.
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Teamkoordinatorin oder Teamkoordinator Technischer Betrieb (w/m/d) Die Autobahn GmbH des Bundes Niederlassung Nordwest (Hannover)Hannover, NIEDERSACHSEN 8mo Coordinating and steering technical operations, organizing tasks and processes, and managing incidents for the technical operation of a traffic and tunnel control center.
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Application Engineer | Robotic Kitchens (all genders) GoodBytz GmbHHamburg 8mo Ensuring stable operation of cooking robots by monitoring systems, managing incidents, and optimizing processes.
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Analyste Applicatif (H/F) Teamwork-CorporateSaint-Priest, Auvergne-Rhône-Alpes, fr 8mo Ensure operational stability, performance, and availability of client applications (SaaS or On-Premise) through monitoring, incident management, and continuous improvement.
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IT-Service Manager (w/m/d) Griepenstroh Personalvermittlung GmbHBremen, BREMEN 9mo Building and managing IT service management structures, ensuring SLA compliance, and optimizing processes for internal IT services.
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SiteOps Engineer SynnexWarsaw, Poland, IN 9mo Managing and resolving incidents and bugs across digital platforms to ensure stability, reliability, and continuous improvement.
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(Senior) Manager Technical Services (m/w/d) CANCOM SERemote 9mo Strategic, organizational, and operational leadership of IT-oriented Field Services, focusing on rollouts, incident resolution, and repair/guarantee processing for end customers.
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Fintech Client Support Services Senior Analyst NasdaqMexico - Colonia Juarez - Mexico 10mo Deliver support for cloud-based IT products used by financial institutions, managing critical incidents and ensuring timely resolution.
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Help Desk Manager- Lowell, AR- Second Shift WachterLowell, AR 11mo Leading multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels.
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Process Manager T-Systems-Ict-India-Pvt-LtdBengaluru, KA, in 11mo Design and own the Release and Deployment Process for IT systems.
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VBTS Resilience & Incident Senior Expert Vodafoneİstanbul, Istanbul, Türkiye 11mo Lead and manage end-to-end Incident Management and Business Continuity (BC) processes, serving as the single point of contact for major incidents to restore services and business operations.
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Spezialist*in IT-Service Level und Catalogue Management Stromnetz Berlin GmbHBerlin, BERLIN €61k11mo Managing and developing IT service catalogues and service level agreements to align IT services with business needs and ensure quality performance.
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Head of IT Production Support UobgroupBangkok (City Area) 11mo Lead IT production support operations, incident management, and vendor coordination for banking applications to ensure high availability and service levels.
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Service Delivery and Operations Manager (m/w/d) in Leipzig WBS IT- Service GmbHLeipzig, SACHSEN 11mo Manage IT service delivery and operations for clients, ensuring SLA compliance and overseeing IT infrastructure and service stability.
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Incident Manager N2 Sopra-SteriaBarcelona, CT, es 12mo Leading crisis situations and coordinating major change calendars for public sector infrastructure control centers.
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Application Support Engineer Aryza UK Services LtdEbene, Mauritius 1y Technical resource for customers and internal stakeholders handling incidents, service requests, and ITSM processes.
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ETIC, IT Governance Consultant - Senior Manager PwCCairo - ETIC, EG 1y Design, implement, and optimize IT service management frameworks and governance models to align IT operations with business strategy.
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Business Relationship Manager FreshfieldsNew York $120k1y Regional Service Management Lead ensuring IT services meet business needs and align with global standards for the New York region.
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Technical Service Manager Cloud Applications (m/w/d) DeloitteRemote 1y Coordinate operations and ensure stability for cloud applications, acting as the central point of contact for clients and managing incidents, releases, and service level agreements.
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Pilote d'exploitation IT / H/F EverienceAnnecy, Auvergne-Rhône-Alpes, fr 1y Monitoring and analyzing daily operational events from a 24/7 IT production environment, validating operational instructions, and driving the transformation of indicators into Power BI dashboards.
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Service Manager - Digital Workplace (m/w/d) Stellenwert GmbH Co. KGRemote 1y End-to-end responsibility for digital workplace services, focusing on cost, quality, and user satisfaction.
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ITIL 3/4 Experte (m/w/d) ProtosBerlin / Hamburg 1y Design, introduce, and continuously improve ITIL-based service management processes (Incident, Problem, Change, Request Fulfilment, Service Level Management) to ensure efficient and high-quality IT services.
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Team Lead (m/w/d) IT Infrastructure & Security Services avodaq AGHamburg / München / Berlin / Stuttgart / Frankfurt / Leipzig 1y Lead a team responsible for ensuring smooth operation of customer IT environments in Network, Data Center, and Security.
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Service Consultant (m/w/d) EASY Software Henrichsen AG Business SolutionsRemote 1y Plan, organize, and coordinate IT service tasks including system checks, monitoring, patch installations, and 2nd-level support to ensure customer system stability and performance.
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