Change Manger
Core
Define and implement change management policy compliant with ITIL standards, lead CAB committees, analyze risks/impacts, and coordinate multi-project changes.
Role type
Senior Change Manager (IT)
Builds
IT change management processes and governance frameworks
Domain
IT Operations / ITIL / Change Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ITIL v4, CAB committee leadership, risk analysis, multi-project coordination, stakeholder communication, continuous improvement, ServiceNow, Remedy, Jira
Preferred skills
Prince2, PMI, Cloud environments (Azure, AWS), Windows/Linux systems, complex networks
Technologies
ServiceNow, Remedy, Jira, Azure, AWS
Responsibilities
Define and implement change management policy, organize and lead CAB committees, analyze technical/organizational/financial impacts, synchronize changes with program initiatives, develop communication plans, measure change performance
Seniority
Senior, hands-on IC