IT Service Management
1,584 open positions
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IT-Prozessmanager (m/w/d) mit Schwerpunkt Jira & Confluence Continentale Krankenversicherung a.G.Dortmund, NORDRHEIN_WESTFALEN 2mo Design, implement, and optimize IT service management processes and project workflows, with a focus on Atlassian tools (Jira, Confluence) and process documentation.
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Director, IT Service Management WorkdayIND.Pune 2mo Define ITSM platform strategy, establish support standards, and drive operational excellence for internal IT services and customers.
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IT Asset- & Configuration Manager | 80% Remote Johannesstift Diakonie gAGRemote €52k–€61k2mo Managing IT changes end-to-end, maintaining CMDB/CMS data quality, and ensuring stability through structured processes and risk analysis.
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Senoir Manager_CCS Operations Authority - Pune VodafonePune, Maharashtra, India 2mo Own operational decision-making for CCS production services, ensuring service stability, governance, risk control, and operational readiness across retained teams and managed service partners.
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ITSM Engineer Kaufman-RossinBengaluru, Karnataka, India 2mo Hands-on Tier 2/3 technical support and administration of the ITSM platform to optimize service delivery processes for firm staff.
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Senior Service Manager (m/w/d) BWI GmbHRheinbach, NORDRHEIN_WESTFALEN €71k2mo Senior Service Manager responsible for IT situation monitoring, incident coordination, and situational awareness reporting for the German Armed Forces (Bundeswehr) IT infrastructure.
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IT Service Owner Flugbetriebssysteme (m/w/d), DRF Stiftung Luftrettung bR - Rheinmünster DRF Stiftung Luftrettung bRRemote 2mo Organize and manage IT applications for flight operations, ensuring stability and driving digitalization of air ambulance processes.
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Junior - IT Product Support - Service Desk Agent EurofinsBogotá, Bogota, co 2mo L2 application support for a regulated Quality Management System (eQMS), handling incidents, service requests, and changes to ensure system stability during operations and go-live periods.
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Teamkoordinator Service Desk (w/m/d) Bechtle AGBremen, BREMEN 2mo Coordinate daily IT Service Desk operations, ensuring stable service delivery, SLA compliance, and efficient resource management across shifts and incidents.
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Anwendungsberater/in 3 Banken IT GmbHLinz, OBEROESTERREICH €39k2mo Ensuring the currency and quality of IT assets within the 3 Banken IT's Atlassian ecosystem, specifically Jira Service Management (JSM), while supporting internal team development and operations.
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Pilote d'exploitation N1 InetumCasablanca, Casablanca-Settat, ma 2mo Junior operational pilot responsible for daily monitoring and management of IT processes to ensure system information functionality and service level commitments.
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IT Service Manager (m/w/d) Infrastruktur und Services recruitIT ConsultingDeutschland €60k–€90k2mo Manage and improve the stable operation of central IT services, coordinating internal teams and external partners.
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Service Delivery Manager Soros Consulting ABStockholm, Sweden 2mo Ensure stable, qualitative, and efficient delivery of IT services for a government authority during a transition period, managing relationships between internal business units and external IT vendors.
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Operative:r Produktions-Manager:in Deutsche Bahn AGFrankfurt am Main, HESSEN 2mo Leading 24/7 Operational Production Management (OPM) to ensure Service Level Agreement compliance and manage IT incident response for railway customers.
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IT Operations Analyst II SabreZonAmerica, Montevideo, Uruguay 2mo Coordinate technical incident bridges and drive rapid incident resolution to maintain enterprise system stability.
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IT Support Specialist (m/w/d) DIS AG - Office & Management -Triberg im Schwarzwald, BADEN_WUERTTEMBERG €50k–€60k2mo Central coordination and development of IT Service Management processes, acting as a bridge between IT, internal customers, and external providers.
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Qualifizierte Sachbearbeitung (m/w/d) IT-Applikationsmanagement Volksbank pur eGKarlsruhe, Baden, BADEN_WUERTTEMBERG 2mo Responsible for the end-to-end administration, operation, and optimization of IT applications and systems to ensure stable, secure, and efficient banking operations.
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Business-Development-Manager/in Generali Versicherung AG GeneraldirektionWien,Innere Stadt, WIEN €45k2mo Support the Business Service & Demand Management department in the Generali Operations Service Platform S.R.L. (GOSP) by managing customer relationships, handling service requirements, and ensuring customer satisfaction.
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Senior System Engineer Umb-AGCham, ch 2mo Installation, configuration, operation, and maintenance of customer IT infrastructures per service contracts, including on-site and remote support.
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T2 NOC Analyst CubicIND Hyderabad Aparna 3mo Tier 2 NOC Technician performing validated-incident remediation using runbooks/playbooks and driving patching operations across 35+ global customer programs in data centers and cloud tenants.
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Head of Service Management ChaucergroupLondon 3mo Lead the Service Management function to modernize operating models, ensure service excellence, and align ITSM strategies with global business objectives for an insurance group.
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Information Technology - Information Technology - Lead Software Engineer (AI Ops and Resilience)↗ Singapore AirlinesSingapore, Singapore 3mo Lead the evolution of IT operations through intelligent automation, predictive incident detection, and self-healing systems while enhancing ITSM processes.
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IT Service Delivery Manager (m/w/d) Virtual7-GMBHRemote 3mo Ensure IT services are stable, efficient, and customer-oriented by managing the service landscape and optimizing IT service delivery.
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Infrastructure Core Services Process Manager PlaytechTartu / Tallinn, ee 3mo Develop and maintain the Infrastructure Core services catalog, operational governance documentation, and process standards to improve visibility, consistency, and operational effectiveness across infrastructure teams.
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Service Manager - Relex METRO/MAKROPune, MH, in 3mo Own and manage the RELEX SaaS service for ultra-fresh demand forecasting and replenishment across METRO's pilot countries (Germany, France, Romania), ensuring stable operations and transition to run-mode.
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Tech Lead - IT Service Management 4C Genpact1401-G-India: 14-45, Uppal, STPI, Hyderabad 3mo Define and execute responsibilities for IT Service Management (4C) while supporting strategic initiatives and process improvements.
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Service Operations Transition Manager DysonIndia - Bangalore IT Capability Centre 3mo Governing, coordinating, and assuring the successful transition of new, changed, or transformed IT services into live operation to ensure stability and supportability.
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Informatikerin/Informatiker (m/w/d) Deutscher WetterdienstOffenbach am Main, HESSEN 3mo Monitoring IT business processes, defining alert thresholds, and managing backup procedures for the German Weather Service's technical infrastructure.
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Support Escalation Management -Incident Manager MicrosoftUnited States, Multiple Locations, Multiple Locations $71k3mo Manages escalated customer issues and incidents, driving resolution through collaboration with internal engineering/operations teams and outsource vendors.
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Sr Analyst Vendor Management MattelRemote 3mo Oversee day-to-day Software Asset Management (SAM) operations, ensuring compliance, license reconciliation, and audit readiness for global software assets.
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Consultant pilotage et processus IT F/H EverienceCourbevoie, Île-de-France, fr 3mo IT process consulting and contract management, auditing IT organizations, driving continuous improvement, and ensuring client satisfaction through SLA/SLR targets.
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Service Delivery Manager Quest Consulting Sverige ABSundbyberg, Sweden 3mo Ensure stable and quality IT service deliveries in a complex environment with multiple vendors and stakeholders for a large public organization.
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IT-Operations Manager (m/w/d), Zentrale Bartels-Langness Handelsgesellschaft mbH & Co. KGKiel, SCHLESWIG_HOLSTEIN 3mo Monitoring and controlling central IT systems and servers including batch processing, dial-up, and data backup; leading incident management and supporting departments with IT issues.
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Manager, Digital Workspace Support UmiamiCoral Gables, FL 3mo Oversees support and operation of enterprise digital workspace tools ensuring reliable, secure, and effective use of systems for communication, collaboration, and productivity.
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Service-Management-Consultant (m/w/d) - ID: 361 SINTEC Informatik GmbHFürth, Bayern, BAYERN 3mo Operational support and coordination for Service Governance, Stakeholder Management, Vendor Control, and Service Communication to ensure service quality and continuous improvement.
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IT Prozess Experte (all genders) Hermes Fulfilment GmbHHamburg, HAMBURG 3mo IT process expert supporting IT Operations in specifying, establishing, and improving IT processes within a warehousing and returns management group.
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Support Team Lead Encora10USA 3mo Runs the day-to-day rhythm of the SPE Customer Operations team, assuring delivery and SLA commitments while owning the 24/7 service picture.
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Senior Technical Operations Manager – Technische Betriebsleitung (Data Analytics Plattform) (m/w/d) Bundesdruckerei Gruppe GmbHBerlin, BERLIN 3mo Leading and steering the technical operations of smaller and medium-sized IT applications, ensuring service availability, security, and stability.
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Operations Manager↗ Zones IndiaBengaluru East, Karnataka, India 3mo Manage Level 1 and Level 2 IT service performance, ensure service level agreements are met, and coach staff to exceed customer expectations.
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IT Manager CollinsongroupSao Paulo 3mo Leading IT operations and service delivery for business needs across Brazil and Lima, Peru, acting as a bridge between teams, management, and stakeholders.
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Manager, Tech Operation - Japan CokeJapan - Tokyo 3mo Ensuring stability, performance, reliability, and continuous improvement of the Coke ON platform and related digital products to support Coca-Cola's digital transformation.
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Information Technology Service Supervisor PimacountyTucson, AZ $72k3mo Lead and support Service Desk agents to meet performance goals, prioritize work, monitor critical issues, and ensure timely resolution for Pima County residents.
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IT Operations Manager (m/w/d) Kramer & Crew GmbH & Co. KGRemote 3mo Overarching steering of customer-relevant IT services to ensure stable, transparent, and efficient service operations.
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Sr. Engineer Service Management UnisysRemote, Mexico 3mo Provides higher-level support for Major Incident Management (MIM) and senior service coordination for assigned clients, ensuring quick incident resolution and process compliance.
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