IT Service Management
1,548 open positions
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Senior Executive ITSM PrudentialKuala Lumpur (Group Head Office) 1y Manage regional IT Service Management systems and CI/CD operations within the Atlassian platform.
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Senior Change Manager InetumLisbon, Lisbon, pt 1y Lead the Change Management process, assess risks/impacts, coordinate CAB meetings, and monitor post-deployment success for the CAPS application landscape.
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Managed Services Specialist (m/w/d) Peter Communication Systems GmbhAschaffenburg 1y Manage and optimize a Remote Monitoring & Management (RMM) platform, prepare and visualize inventory data, and automate IT service processes.
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Service Manager (all genders) DATAGROUP BIT GmbHMünchen, BAYERN 1y Central point of contact between DATAGROUP and assigned customers, responsible for service delivery, SLA management, and solution design.
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Senior IT Consultant (m/w/d) ASTRUM IT GmbHNürnberg, Mittelfranken, BAYERN 1y Provide technical operations for customer time-tracking software (on-premise and cloud), handle complex 2nd/3rd level support, and lead IT projects.
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Cross Technology Managed Services Engineer (L2) NttlimitedMumbai, India 1y Second-line support engineer providing managed services for IT infrastructure and systems to ensure operational continuity for clients.
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Incident Manager / Change Manager (Català imprescindible) Sopra-SteriaBarcelona, CT, es 1y Managing incidents and changes for the main infrastructure control center of the Catalan Public Administration, leading crisis situations and coordinating major change calendars.
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IT Service Management Berater (m/w/d) Serview GmbhBad Homburg / Remote / Hybrid 1y Experienced consultant supporting companies in improving IT service processes and delivering training on IT Service Management.
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מנתח/ת ומנהל/ת מערכת Abra Information Technologies LtdHaifa, Israel 2y Managing information systems, investigating incidents, operating interfaces within the infrastructure department, performing upgrades, license renewals, and leading projects with planning and control.
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IT Asset Manager Act-DigitalLisboa, pt 2y Manage IT assets and processes within the IT Transversal team, ensuring alignment with technical architecture standards.
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Incidentmanager (m/w/d) Karrierecoach MünchenMünchen, BAYERN 2y Coordinate and manage incidents and defects, specifically within the AEM domain, while overseeing access management and platform monitoring.
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I_SGTO Operational N1 Incidents & Problems Management Analyst II SantanderBoadilla del Monte 4y Set up, operate, monitor, troubleshoot, and execute preventive maintenance on an entire platform.
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Service Manager HoistGroupNanterre, Île-de-France, fr 7y Serve as the primary contact for key accounts regarding client services and service quality, managing contracts, reporting, and service delivery improvements.
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Locals or Nearby Only Urgent Need Configuration/Change Analyst UsmWashington, DC, us 9y Provide day-to-day change and configuration management support for the CCTI/CCP data warehouse environment.
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Enterprise Service Management Consultant Procom-ServicesPlano, TX, us 10y Implementing, configuring, and managing enterprise monitoring solutions to provide monitoring and management services.
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Service Delivery Lead Manager↗ AvanadeToronto, ON, CA 30y Lead end-to-end delivery of 24x7 Managed Application Support Services for a large Banking client, ensuring operational excellence and stable service delivery.
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?Job Remote Lead the IT Asset Management function to deliver trusted data and services on software, SaaS, hardware, and spend to the business.
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Інцидент менеджер/Тім.Лід ІТ-Підтримки Vyriy Leading the L1 Service Desk team to ensure uninterrupted user support and managing critical incident resolution to minimize business impact.
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?Job Lead and develop the Operations Support team, ensuring 24/7 coverage, resolving complex incidents, and driving platform stability.
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?IT Business Coordinator Lead - (Lead - Manager) 212093 Houston, US Lead a regional/local support arm managing IT operations, hardware/software deployment, and service delivery across six key areas including Applications, Business Unit, Customer Service, Infrastructure, Program Management, and Service Delivery Center.
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Creator & User Excellence Specialist, Customer Support TikTokSingapore Drive cross-functional service governance and continuous improvement for user and creator support by consolidating insights, leading root-cause analyses, and executing remediation programs.
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基础架构稳定性专家/架构师-基础设施 ByteDance北京 Design and implement stability assurance solutions for business and infrastructure systems, including incident management, monitoring, change management, and disaster recovery drills.
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微信-质量管理工程师 TencentGuangzhou, China Manage the full lifecycle of live network incidents, build and optimize quality management systems for R&D and operations, and proactively identify risks to shift quality assurance from reactive to proactive.
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Service Owner EPiCAthens / Hybrid Sole person accountable for end-to-end management of one or more IT services (Infrastructure, Application, or Professional), ensuring they meet customer expectations and deliver value.
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About the job SK GroupKorea Managing operational data, handling system errors and user inquiries, and supporting system operations and policy planning.
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?Lizenzmanager (m/w/d) Remote €55k Manage and optimize the entire software and IT product license portfolio, ensuring compliance and supporting IT departments with licensing inquiries.
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Leitung IT Service Management & Delivery (m/w/d) SCHULMEISTER Management Consulting GmbHWien €79k Leading IT Service Management and Delivery for hundreds of users across national and international sites, ensuring reliable service delivery and developing ITIL-oriented processes.
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ITSM Consultant/ServiceNow Consultant (ServiceNow , service desk experience, Admin, or similar) Careerflow.aiRemote Review, correct, and improve ITSM workflows to simulate real L1/L2 IT support agent behavior for training AI reinforcement learning agents.
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Admin Operations Nodera GroupNew York (USA) Managing the procurement, licensing, and lifecycle of software tools and IT assets for a venture builder group.
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Support Manager (Exp-5+ Yrs)
EmplayRemote
Own end-to-end support delivery for L1, L2, and L3 tickets across a 24x7 model, managing operations, SLA performance, and team leadership.
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