IT Operations Manager Softwareentwicklung (m/w/d)
Core
Managing IT service offerings, requirements, and continuous improvement for the Engineering services business.
Role type
IT Operations Manager (Service Management)
Builds
IT service catalogs and service offerings
Domain
IT Service Management / Engineering Services
Required skills
ITIL Foundation, SIAM Foundation, ServiceNow, SharePoint, analytical skills, strategic planning, communication
Responsibilities
Collect, evaluate, and prioritize new requirements for service offerings; Support the demand-management process; Implement requirements for technical changes; Develop and maintain service catalog entries; Drive projects for continuous improvement of service offerings.
