Sr. IT Project & Program Manager, Asset Management
Core
Manage Pinterest's IT vendor and asset management operations, optimizing service delivery, costs, and compliance for global IT support.
Role type
Senior IT Project & Program Manager (Vendor & Asset Management)
Builds
Managed-service partnerships, metrics/reporting programs, and global IT support coverage
Domain
IT Operations / Vendor Management / Asset Lifecycle
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Vendor relationship management, SLA governance, KPI/metrics program design, cross-functional partnership, budget forecasting, cost optimization, asset lifecycle management, AI workflow integration
Preferred skills
Zendesk, ticketing/support tools
Technologies
AI tools for workflow automation
Responsibilities
Own day-to-day relationships with IT deployment and support service partners; Build and manage metrics/reporting programs for outsourced IT services; Integrate AI into vendor and metrics reporting workflows; Partner with IT Project & Program Manager team on global deployment; Collaborate with Procurement, Finance, Legal, and Security on contracts and compliance; Support asset lifecycle and recovery programs; Evaluate and onboard new service-delivery capacity; Partner with IT leadership on budget planning; Identify and drive cost-savings opportunities across hardware and vendor spend; Serve as backup Scrum Lead
Seniority
Senior, hands-on IC with mentorship responsibilities