Customer Success Account Manager
Core
Drive customer cloud adoption and success by partnering with the core account team to create value through accelerating cloud usage and ensuring environment health.
Role type
Customer Success Account Manager
Builds
Customer cloud consumption, usage, supportability, and environment resiliency
Domain
Cloud services / Customer Success
Required skills
Strategic account planning, technical insights, industry expertise, customer feedback actioning, service management, project management, change management
Preferred skills
Arabic fluency, relevant industry experience
Technologies
Cloud platforms
Responsibilities
Partner with core account team to contribute to strategic account plans, accelerate cloud consumption/usage, ensure customer environment health and resiliency, improve customer experience with technical intensity, action customer feedback
Seniority
Mid-Senior, hands-on IC
