Client Delivery Lead (f/m/d)
Core
Lead client delivery for European clients undergoing technology transformation and long-term migration projects onto the Kraken energy management platform.
Role type
Senior individual contributor client delivery lead
Builds
Migrates client operations to the Kraken platform and manages long-term technology requirements for energy utilities
Domain
Energy / Utilities / SaaS Platform
Deliverable
client delivery
Required skills
client delivery, product ownership, agile delivery, product management, technology trends, complex delivery pipelines, problem solving, influencing
Preferred skills
consulting experience, billing domain knowledge, energy industry experience
Technologies
Kraken Platform, Customer Information Systems (CIS), billing, meter data management, CRM
Responsibilities
Manage relationships with client counterparts (product owners, business owners), act as first point of contact for tech development and escalation, triage incoming requests, communicate client priorities internally, support engineering teams in delivering product features, challenge clients on development approaches
Seniority
Senior, hands-on IC
