Operations Management
2,792 open positions
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Service Mitarbeiter / Call Center Agent (w/m/d) mit Coaching Verantwortung Pro-Idee GmbH & Co. KGAachen, NORDRHEIN_WESTFALEN 2mo A senior service professional who handles customer inquiries across all channels while leading coaching, training, and mentoring for call center agents and team members.
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Leiter/in Service (m/w/d), B.I.N.S.S. Datennetze und Gefahrenmeldesysteme GmbH B.I.N.S.S. Datennetze und Gefahrenmeldesysteme GmbHRemote 2mo Overall responsibility for the service organization, including planning, steering, and execution of maintenance, maintenance, and troubleshooting measures for alarm systems.
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Leiter After Sales & Service (m/w/d) Hays AGRemote 2mo Strategic leadership and transformation of the After Sales and Service department for an international industrial company.
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Abteilungsleiter Serviceplanung (m/w/d) KFM-0403 A pbb Buddensiek GmbHDarmstadt, HESSEN 2mo Lead the entire Service Planning and Efficiency Control department, acting as the central interface between Technical, Service, Sales, and Administration.
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Abteilungsleitung Kundenabrechnung & Marktprozesse (m/w/d) - Vollzeit - unbefristet Stadtwerke Iserlohn GmbHRemote 2mo Leading the Customer Billing & Market Processes department to ensure compliant billing, manage sales SAP processes, and execute regulatory market procedures for a utility company.
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Gruppenleiter (m/w/d) Second Level Support Service kohlpharma GmbHRemote 2mo Leading a team providing telephone and written second-level support services, ensuring service quality and availability during defined hours.
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Customer Resolutions Expert (Full-Time & Part-Time Opportunities) MieleAbingdon £28k2mo Resolve complex, escalated, and high-risk customer complaints for premium domestic and commercial appliances, delivering fair outcomes and enhancing customer experience.
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IT Sitemanager (w/m/d) Bechtle AGWolfsburg, NIEDERSACHSEN 2mo Leading the Client Onsite Service team in Wolfsburg, ensuring smooth operations and meeting customer requirements.
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Corporate Travel Support Wns-Global-ServicesQuezon City, NCR, ph 2mo Manage daily corporate travel operations, lead a team of L2 resources, and ensure client satisfaction and KPI/SLA achievement.
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Teamleitung Review/Zertifizierung (w/m/d) / 20623 TÜV Rheinland Service GmbHKöln, NORDRHEIN_WESTFALEN 2mo Leading a decentralized team of ~20 employees in review and certification, ensuring efficient, high-quality, and timely processes while maintaining impartiality and compliance with accreditation standards.
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Customer Care Supervisor NovantaNorth Syracuse, NY $55k–$82k2mo Lead and develop a team of Customer Care Representatives to support customers relying on precision motion and positioning technologies for life sciences, medical, imaging, and automation applications.
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Front Line Manager – Property Claims AvivaCalgary, CA $90k–$115k2mo Lead the day-to-day operation and development of a team of frontline property claims handlers, focusing on customer outcomes, team performance, and operational excellence.
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Teamleiter Kundenservice (m/w/d) Avedo III GmbH Niederlassung SchutterwaldSchutterwald, BADEN_WUERTTEMBERG 2mo Leading a customer service team at a contact center to meet quality and quantity project targets.
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?Teamleiter Grünpflege | Berlin (m/w/d) Berlin, BERLIN 2mo Leading a team to manage landscaping and green maintenance services, including seasonal and winter operations, for residential and commercial clients.
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Commercial Branch Manager RollinsSterling Heights, Michigan; Erlanger, Kentucky; Covington, Kentucky; Novi, Michigan 2mo Lead a branch team to deliver pest management services for commercial customers, driving sales growth and operational efficiency.
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Application System Support Manager (SQL / Insurance Systems) DxctechnologyGBR - ANY CITY 3mo Leading an international support team delivering Insurance Software solutions across London Market, General Insurance, and Health Insurance clients.
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Relationship-Manager/in Saint-Gobain Austria GmbHRemote €4k3mo Leading and coordinating complex operational challenges while serving as the primary contact for domestic and international customers.
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Leitung Incident Management (w/m/d) TÜV SÜD AGMünchen, BAYERN 3mo Leading the central Incident Management team and managing severe incidents, complaints, deviations, and liability claims within the global Product Service division.
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Versicherungskaufmann/-frau call us Assistance International GmbHRemote €53k3mo Leading a 20-person team to ensure efficient, high-quality operational service delivery and continuous process optimization.
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Operational Service Manager Nordics ZeissgroupBirkerød 3mo Lead and develop a technical service team to ensure efficient, high-quality service delivery and spare parts availability for ZEISS optics and optoelectronics products in the Nordics.
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Teamleiter technischer Service (m/w/d) Pyramid Computer GmbHFreiburg im Breisgau, BADEN_WUERTTEMBERG 3mo Leading a technical service team responsible for hardware support, repair processes, and service strategy implementation for industrial PCs, servers, and touch terminals.
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Teamleiter Customer Service DACH (m/w/d) Kramp GmbHStrullendorf, BAYERN 3mo Leading a team of 15-20 customer service representatives to ensure reliable support via phone, chat, and email, handling orders, inquiries, and complex cross-functional issues.
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Especialista de Onboarding y Atención al Cliente (H/M) NETOLYMPUS SLUBarcelona Carretera d'Esplugues €20k–€22k3mo Interlocute with clients on operational matters, manage team training and supervision, and ensure SLA compliance.
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Customer Support Supervisor Cermati-ComJakarta, Jakarta, id 3mo Lead and develop a customer support team to ensure timely resolution of inquiries, complaints, and requests while maintaining high service quality and customer satisfaction.
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Супервайзер команды специалистов дистанционного замещения полевых продаж, Воронеж PepsiCoRemote 3mo Managing a remote field sales call center team, ensuring sales plan execution, service KPIs, and process standards for PepsiCo.
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Teamleiter Service (w/m/d) Frilufts Service GmbHLudwigslust, Mecklenburg, MECKLENBURG_VORPOMMERN €41k3mo Leading the service department to manage claims, repairs, and customer satisfaction for outdoor products.
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Member Retention Supervisor AceCoppell, TX 3mo Supervise retention teams to improve insurance and membership business retention results, achieve performance objectives, and ensure total member satisfaction through coaching and operational management.
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Unit Manager, Life Insurance Customer Service & Operations - Remote SymetraRemote $66k3mo Lead, supervise, and develop a team of 6+ employees to meet operational unit performance objectives including time standards, quality, and production goals in a life insurance customer service environment.
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Field Delivery Manager - AC Power↗ VertivMadrid, Community of Madrid, Spain 3mo Lead a team of Field Service Engineers to install, repair, and maintain Vertiv and legacy power equipment at customer sites across EMEA.
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Teamleiter Telesales (m/w/d) Blumenstrauss customer lifecycle managementHalle (Saale), SACHSEN_ANHALT 3mo Leading a telesales team of approximately 15 employees to achieve sales targets and drive team performance.
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Teamleitung Kundenservicecenter (m/w/d) PHOENIX Pharmahandel GmbH & Co. KGHanau, HESSEN 3mo Leading the customer service center for a transport company, ensuring service quality, optimizing processes, and managing customer escalations.
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Teamleiter Support (m/w/d) Sterlix GmbHTwistringen, NIEDERSACHSEN 3mo Leading and developing a customer support team to continuously improve and increase customer satisfaction through clear communication and efficient processes.
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Field Service Manager Dish-NetworkOak Ridge North, Texas $63k–$90k3mo Lead and manage a team of 8-12 Field Service Technicians to ensure 100% customer satisfaction and high team performance.
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Gestionnaire principale, Service à la clientèle Sika-AGPointe-Claire, QC, ca 3mo Lead the Canadian Customer Service function, ensuring exceptional client experiences and optimizing order management processes.
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Εργοδηγός Συντήρησης↗ KoneNicosia, Nicosia, Cyprus 3mo Lead the maintenance team to ensure the delivery of fast, high-quality, and safe maintenance services for elevators, escalators, and automatic building doors.
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Supervisor, Field Service GenptGrand Prarie, TX, USA 3mo Lead a field service team of technicians to ensure effective work performance, customer satisfaction, and adherence to SOPs, KPIs, and Lean Six Sigma programs.
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Director Operations (m/w/d) Capitalheads GmbHBerlin, BERLIN 3mo Oversee end-to-end operations for the German vehicle warranty and claims management business, ensuring operational excellence and process optimization.
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[HCM - Tan Phu] Assistant Customer Services Manager - Softlines EurofinsTan Binh Industrial Park, Tay Thanh Ward, Ho Chi Minh City, Vietnam, vn 3mo Lead the Customer Service team to ensure excellent customer experience, manage relationships, track business performance, and support revenue growth through engagement and analytics.
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Customer Service Manager AgilentSingapore-Yishun 3mo Leads customer operation specialists in order fulfilment, quota credit, collections, and contracts while ensuring compliance with SOX/ISO regulations.
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Service Team Manager - HVAC & Chillers JciWindsor-Queensland-Australia 3mo Develop and manage the HVAC & Chiller service business, driving recurring and non-recurring revenue streams to achieve financial plans and profitability.
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Customer Care Lead, Boostbar - Zürich (100%) Boostbar AGSwitzerland - Zurich 3mo Lead a Customer Care team to manage the B2B customer journey, integrating call center operations, route planning, and asset management for a beverage delivery service.
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Insurance Team Manager (Life & Disability) SutherlandTaguig, NCR, ph 3mo Lead a team of insurance professionals supporting Life and Disability Insurance programs, driving performance, compliance, and operational excellence.
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Teamlead Order to Cash Veolia Environnement SABeerse, Vlaanderen, be 3mo Lead a team of 7 in optimizing completion and billing processes and managing credit collection for service delivery.
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