Leiter/in Service (m/w/d), B.I.N.S.S. Datennetze und Gefahrenmeldesysteme GmbH
Core
Overall responsibility for the service organization, including planning, steering, and execution of maintenance, maintenance, and troubleshooting measures for alarm systems.
Role type
Senior Service Manager (Team Lead)
Builds
Service processes and maintenance operations for alarm and data systems
Domain
Security technology / Alarm systems / Facility services
Required skills
Team leadership, budget management, process optimization, stakeholder management, legal compliance knowledge, ERP system usage
Preferred skills
Technical degree, business acumen, customer contact experience, knowledge of VOB/DIN standards
Technologies
ERP systems, Quality management systems
Responsibilities
Plan and execute maintenance and troubleshooting for alarm systems, manage team of 22 technicians, ensure service quality and legal compliance, report to management
Seniority
Senior, hands-on IC