Teamleiter Telesales (m/w/d)
Core
Leading a telesales team of approximately 15 employees to achieve sales targets and drive team performance.
Role type
Team Lead (Telesales)
Builds
Telesales operations and sales outcomes
Domain
BPO / Customer Care
Required skills
Leadership, coaching, analytical skills, project management, reporting
Preferred skills
Telesales experience, Microsoft Office proficiency
Responsibilities
Coaching and mentoring team members, conducting team meetings and performance reviews, enforcing project parameters, monitoring team results, reporting to project managers