Service Team Manager - HVAC & Chillers
Core
Develop and manage the HVAC & Chiller service business, driving recurring and non-recurring revenue streams to achieve financial plans and profitability.
Role type
Service Team Manager (HVAC & Chillers)
Builds
Recurring Preventative Service Agreements (PSA) and non-recurring Labour & Material (L&M) service contracts
Domain
Building systems, thermal management, HVAC, data centers, healthcare, pharmaceuticals
Deliverable
client delivery
Required skills
HVAC and Chiller services knowledge, account management, team leadership and mentoring, business contract negotiation, commercial acumen, consultative sales approach
Preferred skills
Engineering or Technical qualification, strong local market network, strategic growth planning
Responsibilities
Lead and cascade service objectives to customers and team members; manage PSA and L&M contractual objectives; maintain and develop client relationships; support formulation and execution of service growth strategies; mentor service team members including sales, technicians, and coordinators; implement and review account management strategies for specific industries.
Seniority
Manager, hands-on leadership