Operations Management

1,224 open positions

Senior Group Manager - Call Centre Operations Night Shift Wns-Global-ServicesCape Town, WC, za 3y Lead the Inbound Service, Sales, and Retentions Department to generate revenue and retain business through effective people, metrics, and project management.
Operations Manager - South Africa Wns-Global-ServicesCape Town, WC, za 3y Lead a specialist operations team to deliver contractual performance, manage costs, and ensure regulatory compliance within the insurance sector.
Operations Manager - Durban - South Africa Wns-Global-ServicesNewlands East, KZN, za 3y Drive operational targets, business strategy, and cultural transformation within a call center operation while leading teams to achieve high KPIs and customer satisfaction.
Operations Manager: Sales Contact Centre Wns-Global-ServicesCape Town, WC, za 3y Lead, motivate, and mentor a team of Sales and Customer Centric Team Leaders to deliver KPIs, CBBs, and SLAs for an inbound sales campaign facilitating US vehicle transactions.
Technical Support Manager - DPH Bosch-GroupPetaling Jaya, Selangor, my 3y Manage technical training, 2nd level support, and warranty tracking for diesel systems and components.
Senior Service Manager HoistGroupLondon, England, gb 5y Senior Standards Compliance Officer ensuring brand standards, quality, and service delivery for hotel chains across EMEA.
Executive Director, Technical Fosad-ConsultingLagos, Lagos, ng 9y Oversees the operation of the client servicing unit and back office operations, ensuring business plan realization and integrating delivery metrics across people, process, finance, and customer dimensions.
EXECUTIVE DIRECTOR, LIFE Fosad-ConsultingLagos, Lagos, ng 9y Ensures optimal operations for Client Services and Administration back office, including business planning, IT leadership, and facilities management.
Senior Manager Operations Fosad-ConsultingLagos, ng 10y Ensuring day-to-day cross-border operations and administration run smoothly for an insurance organization.
Group Head Operations Fosad-ConsultingLagos, Lagos, ng 10y Coordinate standard operating procedures, manage financial inflow/outflow, oversee transaction settlement, and supervise daily activities across Finance Operations units including Premium Administration and Customer Experience.
Head of Operations Fosad-ConsultingLagos, Lagos, ng 10y Oversee back-end management, planning, systems, and controls to improve operational systems, processes, and policies for better management reporting and information flow.
Head, Transaction Settlement Fosad-ConsultingLagos, ng 10y Leading the Transaction Settlement Unit to oversee finance inflow/outflow, reconciliation, and claims investigation processes for an insurance company.
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Job Lead the delivery of exceptional customer experiences and service excellence for a real estate or property management company.
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Job Lead and optimize an in-house customer support team to ensure real-time operational stability, KPI delivery, and high-quality customer experiences across ride-hailing and delivery operations.
Customer Engagement Manager SunkingAddis Ababa, Ethiopia Oversee call center and field teams in Ethiopia, maintaining performance across customer engagement and service functions.
Associate After Sales Manager- Ethiopia SunkingNairobi, Kenya Oversee after-sales operations in Ethiopia, managing service delivery, warranty claims, spare parts coordination, and technical assistance to ensure high customer satisfaction.
Operations Manager Sciative - We Price RightRemote Lead and manage operations teams, oversee day-to-day service delivery, and act as the primary point of contact for key clients to ensure business objectives are met.
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Job Lead a team of Customer Managers to deliver high-level customer service, grow the business by showcasing flexible working solutions, and manage city-wide community events.
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Field Service Manager:in (m/w/d) Wien und Umgebung $55k–$55k Lead and develop the Austrian Field Service team, ensuring smooth on-site service operations and SLA compliance for IT clients.
Field Installation Manager [1426] SkyeliaSacramento, CA Manage high-volume commercial door and gate service operations, including troubleshooting, estimating, scheduling, and supporting installation crews in the field.
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Service Leader-Cementing Al-Khobar, SA Lead operational teams to deliver cementing services and products for the global energy industry, ensuring safety, quality, and customer satisfaction.
Service Manager [1432] SkyeliaChicago, IL Principal service executive responsible for generating and retaining revenue and profit from customers within a specific area.
Head of Operations David EnergyRemote $175k–$210k Own and scale field operations, hardware implementation, enrollment, billing, and customer support for a renewable energy company guaranteeing lower utility bills to small commercial customers.
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Job Manage daily technical operations and supervise teams for IT and Consumer Electronics service and repair divisions.

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