Branch Manager
Core
Owns day-to-day tactical local service business processes and team management to ensure customer satisfaction and financial objectives are met.
Role type
Senior IC branch service manager
Builds
Local service business operations and team performance
Domain
Building services / Facility management
Required skills
Service operations management, Service dispatch/scheduling, Financial forecasting, Team supervision, Business process implementation, Project accounting
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage defined business processes to deliver high customer satisfaction, Forecast and analyze financial objectives for all lines of service, Direct supervision of service business support team, Coach branch service teams on business best practices, Implement delivery standards for sustainable profitable growth, Develop and maintain service team business plans
Seniority
Senior, hands-on IC