Teamleiter Servicetechniker Gebäudetechnik (m/w/d)
Core
Leading a field service team of up to 20 technicians for building technology maintenance and repair.
Role type
Senior team lead (field service)
Builds
Field service operations for building technology
Domain
Building technology / Facility management
Deliverable
client delivery
Required skills
Team leadership, performance management, KPI monitoring, escalation management, technical understanding, manual aptitude
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead a field service team of up to 20 technicians, conduct personnel and performance reviews, monitor KPIs and revenue, accompany technicians to customers to ensure quality, ensure intraday coordination with dispatch, manage escalations
Seniority
Senior, hands-on IC