CareerPlan

Monitoring Team Lead, Rights Protection

Muntinlupa, phFull-time2026-10-14 → 2026-11-12
On-site

Core

Lead, coach, and develop a team of Monitoring Analysts to oversee day-to-day activities, ensure service delivery objectives, and maintain operational standards within the Rights & Revenue Protection function.

Role type

Senior IC team lead (operations/compliance)

Builds

Monitoring services and operational reporting for sports federations, media outlets, and consumer platforms

Domain

Sports technology and media rights protection

Deliverable

dashboards & analysis

Required skills

Team leadership, workload management, quality assurance, operational reporting, process improvement, stakeholder coordination, shift-based scheduling, compliance adherence, analytical problem-solving, Microsoft Office proficiency

Preferred skills

Prior leadership experience, sports/media/tech domain interest, coaching/mentoring capability

Responsibilities

Lead and coach a team of Monitoring Analysts, manage day-to-day workload allocation and operational priorities, develop and maintain team schedules, monitor service delivery performance, conduct quality assurance reviews, review escalations, produce management reporting, support onboarding and training, ensure policy adherence, identify workflow improvements, coordinate with stakeholders across regions, support capacity planning.

Seniority

Senior, hands-on IC