Imaging Operations Manager
Core
Lead daily imaging operations, manage workflow processes, and oversee shift operations to ensure operational excellence and capacity.
Role type
Senior Operations Manager (Imaging)
Builds
Imaging workflows and data capture services
Domain
Records and information management / Digital transformation
Required skills
People management, capacity planning, operational security, disaster recovery, imaging software knowledge, scanner/hardware operations, financial reporting, SLA management, cross-functional partnership
Preferred skills
Kofax Ascent Capture experience
Technologies
Windows environments, Kofax Ascent Capture
Responsibilities
Oversee end-to-end imaging workflows and monitor throughput, maintain program billing accuracy and deliver KPI/SLA reports, enforce site security and chain of custody protocols, partner cross-functionally to execute operational changes and onboard staff, act as backup for Senior Operations Manager and manage resource allocation
Seniority
Senior, hands-on IC