Branch Service Manager
Core
Lead a service operation for pest control, ensuring top-notch service and safety for homes and businesses while training and developing field technicians.
Role type
Service Manager (Pest Control)
Builds
Pest control services for residential and commercial clients
Domain
Pest Control / Home Services
Required skills
Leadership, team motivation, customer service, recruitment, training, scheduling, inventory management, safety compliance, field operations
Preferred skills
Sales experience
Technologies
Sales software, scheduling/routing systems
Responsibilities
Lead an entire service operation, motivate the service team, conduct professional interactions with customers and coworkers, assist with recruiting, train and develop field technicians, lead training meetings, oversee the Ride-A-Long program, ensure customer expectations are met through inspections and service delivery, champion innovation in products and technology, monitor scheduling and inventory.
Seniority
Mid-level, hands-on IC