Route Dispatch Team Lead
Core
Lead, coach, and support a team of Route Dispatchers to ensure efficient scheduling and routing for pest control technicians.
Role type
Team Lead (Operations)
Builds
Daily dispatch schedules and optimized routes for field technicians
Domain
Pest Control / Operations
Required skills
Dispatching, scheduling, routing, team coaching, problem-solving, Microsoft Office, database systems
Preferred skills
Leadership, adaptability, customer service, process improvement
Technologies
Microsoft Office, computer database systems
Responsibilities
Lead, train, and coach a team of Route Dispatchers; Ensure routes are built for maximum efficiency and productivity; Step in to assist with dispatching when needed; Support real-time scheduling and technician communication; Troubleshoot challenges in fast-paced situations; Maintain high standards of accuracy in scheduling and account management.
Seniority
Mid-level, hands-on IC