Administration & Access Management Officer
Core
Own and manage the JIRA platform to ensure reliable daily operations, user support, and continuous improvement of the tooling ecosystem.
Role type
JIRA Platform Administrator
Builds
Collaboration and workflow tools for Agile, DevOps, and ITSM teams
Domain
IT Service Management / DevOps
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
JIRA administration, workflow configuration, permissions management, automation, JQL, API/webhooks, scripting, Linux basics, GitHub, SQL, security best practices
Preferred skills
ScriptRunner, OpenShift, Power BI, ITSM integrations (ServiceNow/SILVA)
Technologies
JIRA, ServiceNow, SILVA, GitHub, Power BI, Linux, OpenShift, ScriptRunner
Responsibilities
Manage and maintain core collaboration tools, support users with guidance and training, configure and optimize platforms, collaborate with Agile/DevOps/ITSM teams, monitor system performance and troubleshoot issues, ensure compliance with security standards, contribute to automation initiatives
Seniority
Mid-level, hands-on IC
