Manager DXL Service Management (m/w/d)
Core
Responsible for operating the enterprise-critical DXL Microservice-Middleware platform, which serves as the digital backbone for numerous Vodafone applications.
Role type
Manager, Application Operations & Service Management
Builds
Enterprise-critical Microservice-Middleware platform (DXL)
Domain
Telecommunications / Cloud-native Microservices
Required skills
ITIL, Service Management, Lifecycle Management, Cyber Security, Budget Management, License Management, Change/Release/Incident Process Management, Vendor Management, Stakeholder Management, Team Leadership
Preferred skills
Cloud-native Microservice Application Platform experience, Application Operations experience, Software-Application-Development experience, International project team leadership
Technologies
DXL, ALFABET
Responsibilities
Define technical roadmap for the DXL platform; Manage budget, licenses, and security measures; Coordinate with DevOps, Infrastructure, and Security teams; Ensure SLA and KPI compliance; Implement Cyber Security measures and prepare for audits; Manage vendor relationships and external resources; Collaborate with Business Units and Enterprise Architecture to translate requirements into solutions.
Seniority
Manager, hands-on leadership