Teamkoordinatorin oder Teamkoordinator Technischer Betrieb (w/m/d)
Core
Coordinating and steering technical operations, organizing tasks and processes, and managing incidents for the technical operation of a traffic and tunnel control center.
Role type
Senior operational coordinator (technical operations)
Builds
Structured information flow, incident management processes, and IT service management for the technical operation.
Domain
Transportation infrastructure / Traffic and tunnel control
Deliverable
dashboards & analysis
Required skills
Incident management, IT service management, process coordination, staff scheduling, training organization, project support, server and computer technology knowledge, data center infrastructure knowledge, network technology knowledge
Preferred skills
Willingness to take on on-call duties
Technologies
AutobahnOS, IT service management tools
Responsibilities
Coordinate and define internal processes of technical operations; manage incident management and IT service management; organize and conduct internal training; support project measures for system implementation; ensure structured information exchange and knowledge management.
Seniority
Senior, hands-on IC