Analyste Applicatif (H/F)
Core
Ensure operational stability, performance, and availability of client applications (SaaS or On-Premise) through monitoring, incident management, and continuous improvement.
Role type
Level 2 Application Analyst (AppOps)
Builds
Production-ready application services for enterprise clients
Domain
IT Operations / Application Support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Incident analysis and root cause diagnosis, SLA management, KPI tracking, ITIL best practices, log analysis, scripting (Shell, Bash, PowerShell, Python, PHP, Perl), scheduling tools (Control-M, VTOM, Dollar U), monitoring tools (Centreon, Datadog), Linux/Windows administration, SQL databases
Preferred skills
Predictive approach, client advisory mindset, adaptability, proactive problem solving
Technologies
Control-M, VTOM, Dollar U, Centreon, Datadog, Linux, Windows, SQL
Responsibilities
Monitor application health and resolve technical alerts, manage Level 2 incidents and drive sustainable resolutions, coordinate minor technical interventions in RUN mode, maintain operational documentation and runbooks, participate in technical committees and release integration phases, act as primary technical liaison for clients and internal teams
Seniority
Mid-Senior, hands-on IC
