IT-Service Manager (w/m/d)
Core
Building and managing IT service management structures, ensuring SLA compliance, and optimizing processes for internal IT services.
Role type
IT Service Manager
Builds
Internal IT services and service management processes
Domain
IT Service Management (ITSM) in the food industry
Required skills
ITSM processes, ITIL, Service & Customer Lifecycle, SLA reporting, Service Level Management, Process optimization, Stakeholder management, English (good), German (C1)