Serviceingenieur Österreich & Schweiz (m/w/d)
Core
Level-2 technical support and training for GoodWe's solar inverters and energy storage systems in Austria and Switzerland.
Role type
Senior Service Engineer (Solar/PV)
Builds
Solar PV systems and energy storage solutions
Domain
Renewable Energy / Photovoltaics
Deliverable
physical/clinical work
Required skills
Technical support, customer training, remote and on-site troubleshooting, KPI management, process improvement, stakeholder management
Preferred skills
Solar, PV, inverter, energy storage, utility sector experience
Technologies
Solar inverters, energy storage systems
Responsibilities
Provide Level-2 technical support and escalate complex issues to Level 3; Train Level-1 hotline teams and external partners on installation and service; Conduct on-site and remote commissioning and troubleshooting; Analyze product problems and improve service processes and tools.
Seniority
Mid-Senior, hands-on IC