Technical Support Engineer
Core
Provide technical support for Airbyte's cloud and embedded data integration platform, troubleshooting complex API issues and partnering with engineering to drive product fixes.
Role type
Senior Technical Support Engineer (Data Integration/API)
Builds
Cloud and embedded data integration platform for AI agents and enterprise users
Domain
Data Engineering / API Infrastructure
Deliverable
client delivery
Required skills
RESTful APIs, GraphQL, OAuth, API testing tools, cloud platforms (AWS/GCP/Azure), ELT/ETL workflows, AI tools for troubleshooting
Preferred skills
Python, Java, or Kotlin, CI/CD pipelines, Kubernetes, Docker, SQL, CDC setups
Technologies
Airbyte API, Airbyte MCP, Connector SDK, Postman, cURL, OpenAPI specs, YAML, Jinja expressions
Responsibilities
Triage and resolve complex API and connector issues; document and reproduce bugs for engineering; support embedded platform customers with onboarding and configuration; create and maintain knowledge base articles; partner with engineering and product to advocate for customer feedback.
Seniority
Mid-Senior, hands-on IC
